KVH Industries FB250 Page 130 Installation Manual Download

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117

Chapter 7

ouble

shooting

Troubleshooting

7.1 Reset button

7.1.1 How to access the Reset button

The terminal has a Reset button placed next to the SIM slot behind the SIM
cover. The functions of this button is described in the next section.

To press the Reset button, use a pointed device.

Summary of Contents for FB250

Page 1: ...TracPhone FB250 FB500 Installation Guide TracPhone FleetBroadband FB250 FB500 TPFB250_500_Thrane_IG_Cvr_10 09 indd 1 10 15 09 9 10 23 AM ...

Page 2: ...ct technical questions to North South America Australia Europe Middle East Asia KVH Industries Inc KVH Europe A S 50 Enterprise Center Kokkedal Industripark 2B Middletown RI 02842 5279 USA 2980 Kokkedal Denmark Tel 1 401 847 3327 Tel 45 45 160 180 Fax 1 401 845 8133 Fax 45 45 160 181 E mail techs kvh com E mail support kvh dk Internet www kvh com Internet www kvh com If you have any comments regar...

Page 3: ...nsed by IMSO to Inmarsat Limited and Inmarsat Ventures plc Inmarsat s product names are trademarks or registered trademarks of Inmarsat All other trademarks are the property of their respective owners Disclaimer Every effort has been made to ensure the correctness and completeness of the material in this document No company shall be liable for errors contained herein The information in this docume...

Page 4: ...jury Microwave radiation hazards During transmission the antenna in this system radiates Microwave Power This radiation may be hazardous to humans close to the antenna During transmission make sure that nobody gets closer than the recommended minimum safety distance On the TracPhone FB500 the minimum safety distance to the antenna panel on the focal line is 1 3 m based on a radiation level of 10 W...

Page 5: ... the terminal is prohibited Only a technician authorized by KVH Industries may perform service failure to comply with this rule will void the warranty Access to the interior of the antenna is allowed but only for replacement of certain modules as described in the Installation manual General service may only be performed by a technician authorized by KVH Industries FB500 MICROWAVE RADIATION No pers...

Page 6: ... the equipment Power supply The voltage range is 10 5 32 V DC 14 A 5 5 A It is recommended that the voltage is provided by the 24 V DC bus on the ship Be aware of high start up peak current 20 A 24 V 5 ms If a 24 V DC power bus is not available an external 115 230 VAC to 24 V DC power supply can be used Do not operate in an explosive atmosphere Do not operate the equipment in the presence of flamm...

Page 7: ...this information refer to the user manual for this system and the user manual for the IP handset both listed in the next section This manual has the following chapters System units contains a short description of each main unit in the system Installing the system describes where to place the system units how to mount them special considerations for grounding distance to other equipment etc Connect...

Page 8: ...ge Related documents The below list shows the documents related to this manual and to the TracPhone FB500 and TracPhone FB250 systems Title and description Document number TracPhone FB250 FB500 User s Guide Explains how to set up and use the TracPhone systems 34 125645 TracPhone FB250 FB500 Quick Reference Guide A short guide to the most important functions of the TracPhone systems 54 0554 TracPho...

Page 9: ... following purposes To emphasize words Example Do not touch the antenna To indicate what the user should select in the user interface Example Select SETTINGS LAN Italic is used to emphasize the paragraph title in cross references Example For further information see Connecting Cables on page ...

Page 10: ... Placing the antenna 8 2 3 Assembling the FB250 in the 19 48 cm Dome 19 2 4 Installing the antenna 22 2 5 Placing the terminal 36 2 6 Installing the TracPhone terminal 39 2 7 Installing the 19 Rack Terminal 48 Chapter 3 Connecting power 3 1 Power source 53 3 2 Power cable selection 54 3 3 Connecting power 60 Chapter 4 Hardware interfaces 4 1 The connector panel 65 4 2 Antenna interface on terminal...

Page 11: ...p the system 5 1 Using the SIM card 83 5 2 Powering the system 85 5 3 Entering the SIM PIN for the terminal 89 5 4 Operating the system 91 Chapter 6 Service and repair 6 1 Introduction 93 6 2 Replacing modules in 34 3052A antenna 93 6 3 Replacing modules in 34 3052B antenna 103 Chapter 7 Troubleshooting 7 1 Reset button 117 7 2 Status signaling 120 7 3 Logging of events 125 App A Part numbers A 1 ...

Page 12: ... 2 About marine DC systems 154 C 3 About marine grounding 156 C 4 Grounding Recommendations 157 C 5 Alternative grounding for steel hulls 159 C 6 Alternative grounding for aluminum hulls 161 C 7 Alternative grounding for fiberglass hulls 163 C 8 Alternative grounding for timber hulls 165 C 9 Separate ground cable 167 C 10 RF interference 170 C 11 Electrostatic Discharge 170 App D Attaching a TNC o...

Page 13: ...Table of contents xii ...

Page 14: ...acPhone FB500 system or a TracPhone FB250 system 1 2 Terminal The terminal is the central unit in the system It contains all user interfaces and handles all communication between the BGAN antenna and the local communication units phones computers etc The terminal comes in two versions one designed for wall or desktop installation and one designed for installation in a 19 rack Below is the terminal...

Page 15: ...ts 2 Terminal Below is the 19 rack version of the terminal The terminal supplies 18 29 V DC to the antenna through a single coaxial cable The DC input for the terminal is designed for both 24 V DC and 12 V DC power supply ...

Page 16: ...it and GPS antenna The antenna is dedicated to the Inmarsat BGAN Broadband Global Area Network system All communication between the antenna and terminal passes through a single coaxial cable The antenna unit is protected by a fiberglass radome The TracPhone FB500 is housed in either a 26 66 cm dome which matches the TracVision M7 satellite TV antenna or a 35 89 cm dome which matches the TracVision...

Page 17: ...N mechanical tracking antenna All communication between the antenna and terminal passes through a single coaxial cable The antenna unit is protected by a thermo plastic radome The TracPhone FB250 is housed in either a 10 8 27 6 cm compact dome or a 19 48 cm dome which matches the TracVision M5 satellite TV antenna ...

Page 18: ...ctions of an IP handset the TracPhone FleetBroadband IP handset also provides a user interface for the TracPhone system The IP handset connects to the LAN interface of the terminal and is power supplied with Power over Ethernet PoE through the LAN interface For further information on the IP handset refer to the user manual for the IP Handset ...

Page 19: ...et Cradle 1 5 2 IP Cradle The IP cradle serves as a holder for the IP handset It is power supplied from the terminal using Power over Ethernet PoE The cradle connects to the handset with a coil cord and to the terminal with a standard LAN cable ...

Page 20: ...Customer Welcome Kit Inspect all units and parts for possible transport damage Note For information on how to install the IP handset and cradle refer to the user manual for the handset Important Upon installing the TracPhone system make sure the terminal and IP handset have the latest software installed The latest software versions are available to KVH dealers and distributors on the KVH Partner P...

Page 21: ...a conditions Any obstructions within this volume can cause signal degradation The amount of degradation depends on the size of the obstruction and the distance from the antenna As a rule of thumb any obstruction that covers an angle of less than 3 at the antenna has limited effect The table below gives a guideline for obstruction sizes that will cause limited degradation Distance of Obstruction Si...

Page 22: ...of 10 mW cm2 The TracPhone FB250 antenna radiates 16 1 dBW EIRP This translates to a minimum safety distance of 0 6 m from the antenna while it is transmitting based on a radiation level of 10 mW cm2 For higher radiation levels see the table below Radiation level Safety distance TracPhone FB500 TracPhone FB250 100 W m2 0 4 m 0 2 m 10 W m2 1 3 m 0 6 m MICROWAVE RADIATION NO PERSONNEL based on 10 W ...

Page 23: ...mitters including other Inmarsat based systems because they may compromise the antenna performance RF emission from radars might actually damage the antenna The TracPhone antenna itself may also interfere with other radio systems Especially other Inmarsat systems and GPS receivers with poor frequency discrimination are vulnerable to the radiation generated by the TracPhone antennas ...

Page 24: ...ip However it is possible to give a few guidelines Since a radar radiates a fan beam with a horizontal beam width of a few degrees and a vertical beam width of up to 15 the worst interference can be avoided by mounting the antenna at a different level meaning that the antenna is installed minimum 15 above or below the radar antenna Due to near field effects the benefit of this vertical separation ...

Page 25: ... the radar antenna in any position and the surface of the TracPhone antenna X band 3 cm 10 GHz damage distance Radar power TracPhone FB500 TracPhone FB250 d min at 15 vertical separation d min at 60 vertical separation d min at 15 vertical separation d min at 60 vertical separation 0 10 kW 0 8 m 0 4 m 0 8 m 0 4 m 30 kW 2 4 m 1 2 m 2 4 m 1 2 m 50 kW 4 0 m 2 0 m 4 0 m 2 0 m S band 10 cm 3 GHz damage...

Page 26: ...ns are poor e g due to objects blocking the signal path heavy rainfall or icing low satellite elevation and violent ship movements the small extra degradation due to the radar s could cause poor call quality A voice call might become noisy and perhaps fail while a data connection might decrease in speed and performance The presences of S band radar s are unlikely to cause any performance degradati...

Page 27: ...cally 10 m It is always recommended to test the GPS performance before the installation is finalized VSAT systems For optimum performance we recommend a minimum distance of 3 meters from the BGAN antenna to VSAT antennas Other transmitters See Minimum distance to transmitters on page 142 in Appendix B for minimum recommended distance to transmitters in the frequency range below 1000 MHz Other prec...

Page 28: ...mpact dome antenna mast should be fitted with the dedicated mounting kit available from KVH Assemble the mast mount kit according to the assembly instruction included with the kit The mast mount kit interfaces to a 1 pipe OD 48 3 mm If the supplied plastic sleeve is omitted a maximum diameter OD of 52 mm can be used Custom mast mounting For a custom mast mounting use 4 M6 bolts A4 in the threaded ...

Page 29: ...rt for the antenna fastening bolts and a rigid interface to the ship If it is necessary to use a tall mast use the table on page 18 to obtain the maximum free length of the mast Note that these values depend on rigid antenna ship interfaces The cross sectional properties and the corresponding maximum free length give a natural frequency above 30 Hz It is recommended to shorten the mast length as m...

Page 30: ...unt vibration isolators between the flange and the radome For the FB250 compact dome antenna the vibration isolators are included in the Mast mount kit Note The tables list the values for steel masts For aluminium masts the free mast length is reduced to 75 of the values for steel Note Stays and rigid masts can still not prevent vertical vibration if the mast is attached to a deck plate that is no...

Page 31: ...ng on the mast dimensions The mast mount kit interfaces to a 1 tube OD 48 3 mm absolute maximum OD 52 mm Masts with larger diameters must be tapered and the upper part of the tube approximately 50 mm must have a diameter of 1 OD mm Wall Thickness mm Weight kg m Inertia X106 mm4 Max free mast length steel m 48 3 3 25 3 61 0 117 0 6 48 3 4 05 4 43 0 139 50 3 00 3 48 0 123 60 3 3 65 5 10 0 262 0 8 60...

Page 32: ...2 3 1 Introduction The following instructions explain how to assemble the TracPhone FB250 antenna within the 19 48 cm dome which matches the TracVision M5 satellite TV antenna Important Do not remove the radome from the TracPhone FB250 antenna The antenna is a sealed unit You do not need to disassemble the antenna to mount it within the 19 48 cm dome ...

Page 33: ... 19 48 cm Dome 2 3 2 Assembling the FB250 antenna Do as follows 1 Remove and save the three 10 24 screws securing the 19 48 cm dome s radome to the baseplate Remove the radome and set it aside in a safe place Refer to the assembly diagram throughout this procedure ...

Page 34: ...nstructions provided with the mast mount kit 4 Attach the mast mount collar to the mounting bracket using three supplied M4 socket head cap screws 5 Insert the blue plastic sleeve into the mast mount collar 6 Place the FB250 antenna assembly onto the stanchion inside the 19 48 cm dome s baseplate 7 Align the FORE reference on the FB250 with the Forward arrow on the 19 48 cm dome s baseplate 8 Secu...

Page 35: ...ing the bolts we recommend that you seal the area suitably in order to avoid corrosion of the grounding point Use stainless steel bolts and washers For further grounding information read Appendix C Grounding and RF protection on page 153 2 4 2 Antenna cables Guidelines A coaxial cable for connection between the antenna and terminal is delivered with the system If you need a different cable make su...

Page 36: ...tenna cable RF attenuation at 1660 MHz max 20 dB incl connector Antenna cable modem attenuation at 54 MHz max 4 dB Antenna cable modem attenuation at 36 MHz max 3 dB Antenna cable loop DC resistance max 1 Also ensure that the specified minimum bending radius is respected If this is not the case the loss in the cable will increase Check the instructions from the cable supplier For information on te...

Page 37: ...ects that may block the signal Water intrusion After having connected the antenna cable to the antenna ensure that the connector assembly is properly protected against seawater and corrosion As a minimum use self amalgamating rubber If possible install the radome such that direct spray of sea water is avoided It is recommended not to use pneumatic tools for cleaning the radome especially at a shor...

Page 38: ...design for FB250 compact dome antenna on page 15 Mounting the FB250 compact dome antenna onto the hull Do as follows 1 Make sure the antenna has line of sight to the satellites When the antenna is mounted directly on the hull it may be difficult to obtain line of sight especially down to 60 which is the maximum rotation angle pitch and roll for the FB250 antenna 2 Use M6 bolts to mount the FB250 a...

Page 39: ...s follows 1 Using the supplied mounting template or the dimensions shown below mark the locations for the four antenna mounting bolt holes Make certain that the FWD arrow is parallel with the vessel s centerline and pointed toward the bow 2 Drill the four 3 8 10 mm bolt holes in the mounting surface ...

Page 40: ... the 19 48 cm dome s baseplate and connect it to the FB250 antenna s TNC connector 4 Position the antenna assembly in place over the holes drilled in the mounting surface with the FORE forward reference facing the bow Ensure all holes line up Important The FB250 s FORE forward reference must point toward the bow of the vessel for the antenna to work properly ...

Page 41: ...each mounting bolt to the mounting surface using a 1 4 flat washer and a 1 4 20 lock nut from below Tighten all four bolts until the four rubber feet are bottomed against the mounting surface 7 Place the radome onto the baseplate and secure in place with the three 10 24 screws you removed earlier 8 Install a protective screw cap over each radome screw 9 For details on grounding the antenna see Ant...

Page 42: ... set it aside in a safe place 2 Using the supplied mounting template or the dimensions shown below mark the locations for the four antenna mounting bolt holes and cable access hole at the mounting site 3 Before drilling the holes in the deck or mounting platform you need to verify that the antenna will be aligned properly when it is mounted Position the antenna baseplate assembly in place over the...

Page 43: ... and cut out the cable access hole following the layout in Step 2 Smooth the edges of the cable access hole to protect the cable 5 Clean and dry the antenna mounting surface 6 Peel off the paper backing from the supplied foam seal to expose the adhesive Then press the foam seal down firmly onto the mounting surface ensuring the hole in the foam seal aligns with the cable access hole in the mountin...

Page 44: ...illed in the mounting surface ensuring the baseplate s Forward arrow is pointing toward the bow 9 At each of the four baseplate mounting holes place a 3 8 flat washer on a 3 8 16 bolt and insert the bolt from above as shown in the diagram 10 Secure each bolt to the mounting surface using a 3 8 flat washer and a 3 8 16 lock nut from below Tighten all four bolts until the four rubber feet are bottom...

Page 45: ...uring the radome to the baseplate Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place 2 Using the supplied mounting template or the dimensions shown below mark the locations for the four antenna mounting bolt holes and cable access hole at the mounting site 3 Before drilling the holes in the deck or mounting platform you need to verify that th...

Page 46: ...2 13 mm bolt holes and cut out the cable access hole following the layout in Step 2 Smooth the edges of the cable access hole to protect the cable 5 Clean and dry the antenna mounting surface 6 Peel off the paper backing from the supplied foam seal to expose the adhesive Then press the foam seal down firmly onto the mounting surface ensuring the hole in the foam seal aligns with the cable access h...

Page 47: ...ntenna s baseplate Set the hatch aside in a safe place 8 Bring the antenna cable from belowdecks up through the cable access hole 9 Insert the antenna cable up through the center hole in the bottom of the antenna s baseplate 10 Connect the antenna cable to the N type connector on the bottom of the internal antenna assembly ...

Page 48: ...ert the bolt into the hole from below as shown in the diagram Tighten all four bolts until the four rubber feet on the baseplate are bottomed against the mounting surface and the foam seal is fully compressed 13 Reinstall the service hatch with the eleven M4 screws you removed earlier 14 Place the radome onto the baseplate Secure in place with the eight 10 32 screws you removed earlier 15 Install ...

Page 49: ...ilated area with free space around all sides of the unit except the bottom side Ambient temperature range is 25 C to 55 C If the terminal is installed in a location where the ambient temperature may exceed 45 C we recommend placing the terminal where unintentional contact is avoided If the maximum ambient temperature does not exceed 45 C the terminal can be placed in a public area Grounding access...

Page 50: ...ng the terminal 37 2222 Installing the system See Outline dimensions TracPhone terminal on page 147 in Appendix B Important The terminal must be placed in an area where access to the hull or equivalent grounding can be reached within 0 5 m ...

Page 51: ... the rack See Outline dimensions 19 Rack Terminal on page 150 in Appendix B Note If you install other equipment close to the terminal in the rack first make sure the equipment can withstand the heat that may be dissipated from the TracPhone 19 Rack Terminal In max ambient temperature the surface of the terminal may reach a temperature close to 70 C Important The rack for the terminal must be place...

Page 52: ...onnector at the antenna end For the TracPhone FB250 antenna the coax cable is connected with a TNC connector at both ends For information on antenna grounding see Antenna grounding on page 22 At the terminal end it is strongly recommended to ground the antenna cable If you are using the Extended cable support for the terminal the TNC connector is grounded through the cable support which must be co...

Page 53: ...located next to the power switch Extending the ground plane In some cases it may not be possible to access the hull and at the same time place the terminal in a suitable place A way to insure good grounding and at the same time make it possible to ground the coax cable is to extend the ship ground plane by means of copper foil The maximum length of the foil is determined by the width of the foil C...

Page 54: ...3 Cable support systems KVH Industries offers two cable support systems The Basic cable support comes with the terminal as part of the delivery It is a simple system to which you can secure your cables using cable strips For information on how to mount the Basic cable support see the next section Mounting the Strain Relief Bracket The Extended Cable support is longer than the Basic cable support a...

Page 55: ...When mounted on the terminal the Basic cable support offers a number of holders to which you can secure the cables from the terminal using cable strips To mount the Basic cable support do as follows 1 Remove the two rubber washers from the bottom of the terminal at the connector panel end The threaded bushings underneath the rubber washers are used for mounting the cable support ...

Page 56: ...minal 43 2222 Installing the system 2 Fasten the Basic cable support to the terminal using two M4 x 6 mm countersunk screws 3 Install the terminal as described in Installing the terminal on a bulkhead on page 45 or Installing the terminal on a desktop on page 47 ...

Page 57: ...ffers connectors and grounding for the antenna cable as well as a number of holders to which you can secure the cables from the terminal using cable strips To mount the Extended cable support do as follows 1 Fasten the cable support to the terminal from the bottom using the screws in the Extended cable support kit 2 Install the terminal with the cable support as described in the following sections...

Page 58: ...support Do as follows to mount the terminal on a bulkhead 1 Insert four screws through the mounting holes and into the mounting surface If the mounting surface is used for grounding make sure that you have a good electrical connection to the surface 2 Connect all cables Make sure that the grounding requirements are met See Grounding and RF protection on page 153 ...

Page 59: ...nd RF protection on page 153 3 Secure the cables to the cable support using cable strips Terminal with Extended cable support First mount the Extended cable support on the terminal as described in Mounting the Extended cable support on page 44 1 Mount the Extended cable support with the terminal on the bulkhead by inserting six screws through the holes in the Extended cable support and into the mo...

Page 60: ...r feet make the terminal well suited for desktop installation Simply place the terminal on a desktop and connect all cables Make sure the grounding requirements are met See Grounding and RF protection on page 153 If required fasten the terminal to the desktop with four screws as described in the previous section Installing the terminal on a bulkhead ...

Page 61: ...erminal by means of a coax cable For the TracPhone FB500 antenna the coax cable is connected with a TNC connector at the terminal end and an N connector at the antenna end For the TracPhone FB250 antenna the coax cable is connected with a TNC connector at both ends For information on antenna grounding see Antenna grounding on page 22 At the terminal end it is strongly recommended to ground the ant...

Page 62: ... a heavy wire or braid cable with a larger diameter than the coax cable The ground stud is located next to the power switch 2 7 3 Mounting the Strain Relief Bracket The Strain Relief Bracket comes with the terminal as part of the delivery When mounted on the terminal the Strain Relief Bracket offers a number of holders to which you can secure the cables from the terminal using cable strips To moun...

Page 63: ... Installing the system 50 Installing the 19 Rack Terminal 2 Fasten the Strain Relief Bracket to the terminal with the screws from step 1 3 Install the terminal as described in Installing the terminal on page 52 ...

Page 64: ...ble support offers connectors and grounding for the antenna cable as well as a number of holders to which you can secure the cables from the terminal using cable strips To mount the Extended cable support do as follows 1 Fasten the cable support to the terminal from the bottom using the screws in the Extended cable support kit 2 Install the terminal with the cable support as described in the follo...

Page 65: ...n each side through the holes in the front and fasten the screws to the rack 3 Connect all cables Make sure that the grounding requirements are met See Grounding and RF protection on page 153 Note In order to make the power switch on the front of the terminal functional remember to connect the green and orange wires from the DC cable to the terminal block as described in the next chapter Connectin...

Page 66: ...an for a 24 V DC supply Also the total output power available for Power over Ethernet is limited when the power supply is 12 V DC A 230 V AC supply provides power through an AC DC power supply Be aware of high start up peak current 20 A at 24 V 5 ms The terminal is equipped with an internal 20 A Fuse so no external fuse is necessary in order to protect the terminal However in order to avoid short ...

Page 67: ...ons on power cable selection see Power cable recommendations on page 56 3 2 2 Measuring the ship source impedance Select a power outlet from the ship 24 V DC or 12 V DC system and measure the source impedance of the ship installation as described below 1 Measure the voltage without load R var disconnected 2 Set the current to e g 1 A by adjusting R var 3 Measure the corresponding voltage change No...

Page 68: ... 3 Connecting power Power cable selection 55 3333 Connecting power Example 1 A and 50 mV Source impedance 50 mV 1 Amp 50 m A V Ship Installations Battery 24 VDC BDU Power outlet R var Power outlet for terminal ...

Page 69: ...ve and negative supply wires must be installed closely together side by side to keep cable inductance low Ensure that cable inductance for the selected cable at the desired length is below the 50 H requirement The power cable contains the following wires Color of wire in power cable Pin number in connector Function Red A1 Vin Black A2 Vin Black 1 not connected Green 2 Remote on off Brown 3 not con...

Page 70: ... the front power switch see 19 rack version only Connecting to the power switch on the front on page 61 The remote on off wires can be used to connect to The front power switch on the 19 rack version of the terminal or a remote switch For information on how to connect to a remote switch see Connecting a Remote on off switch on page 63 Note It doesn t matter which remote on off wire connects to whi...

Page 71: ...ill change accordingly the extension cable impedance To calculate the maximum cable extension do as follows 1 First measure the source impedance in the ship installation as shown in Measuring the ship source impedance on page 54 2 Then find the resistance per meter for the cable type you are going to use For 4 mm2 AWG 11 the value is 4 m m at 20 C For 1 5 mm2 AWG 15 the value is 10 m m at 20 C For...

Page 72: ... impedance measured 50 m Extension cable type 4 mm2 AWG 11 Max cable extension In this case the power cable can be extended with up to 3 12 m If you need a longer cable you can double the maximum allowed length by connecting two cables instead of one or you can use a cable with a larger diameter 0 5 85m 50m 10m 4m m 3 12m ...

Page 73: ...f you need a remote on off function you may use one of the following options Connect the Remote on off wires in the power cable to a remote switch Note that this is not possible if you are using the front switch on a TracPhone 19 Rack Terminal For further information see Connecting a Remote on off switch on page 63 Connect the ignition pins in the I O connector to the ignition of your vessel For f...

Page 74: ...r switch on the front The TracPhone 19 Rack Terminal has a power switch on the front in addition to the switch in the connector panel The power cable included in the delivery is prepared for connection to the front switch It has two separate wires one green one orange which can be connected to the terminal block ...

Page 75: ...erminal block and insert the end of the orange wire into the terminal 3 3 2 Connecting to the ignition The terminal has an ignition function When this function is used the terminal switches on off when you start stop the engine of your vessel provided the power switch on the terminal is on on the 19 rack version both power switches must be on To implement the ignition function connect the appropri...

Page 76: ...witch is in the on position you can remote control the power function By installing a switch that can short circuit the Remote on off pins 2 and 5 in the power connector you can power the terminal on or off with this remote switch When pins 2 and 5 are not short circuited and valid input power is present the terminal is powered on provided the Power switch is in the on position For pin out for the...

Page 77: ...Chapter 3 Connecting power 64 Connecting power ...

Page 78: ...rt 1 is closest to the antenna connector 1 ISDN connector 4 LAN connectors with Power over Ethernet PoE 1 DC power input connector for connection to 10 5 32 V DC with optional remote on off 1 Input Output connector with 5 inputs outputs for external control or signaling 1 ground stud with wing nut 19 rack version only 1 terminal block with 2 terminals for connection to front power switch For infor...

Page 79: ...nna in the TracPhone FB500 system or to the FB250 antenna in the TracPhone FB250 system The antenna connector on the terminal is a TNC female connector placed in the connector panel For information on cables and how to install and connect the antenna see Installing the antenna on page 22 4 2 2 Pin out The below drawing shows the TNC female connector in the terminal Signal GND ...

Page 80: ... how to connect see Connecting power on page 53 For TracPhone 19 Rack Terminal To be able to use the power switch on the front panel of the terminal you must connect the remote on off pins in the DC connector to the terminal block in the right side of the connector panel For further information see 19 rack version only Connecting to the power switch on the front on page 61 Important On the TracPho...

Page 81: ... pin male The below table shows the pin out for the connector and the colors of the corresponding wires Pin number Pin function Color of wire in power cable A1 Vin Red A2 Vin Black 1 not connected Black 2 Remote on off Green 3 not connected Brown 4 not connected Red 5 Remote on off Orange 2 1 5 4 3 A2 A1 Mixed D Sub connector 7W2 male ...

Page 82: ...d The terminal has a ground stud with a wing nut The ground stud is located in the connector panel and is used for grounding the terminal For information on how to ensure proper grounding of the terminal see Grounding the terminal on page 39 and Grounding and RF protection on page 153 ...

Page 83: ...onnector panel is used to connect the remote on off pins from the DC connector to the power switch in the front of the terminal For information on how to connect see 19 rack version only Connecting to the power switch on the front on page 61 Important Do not connect power to the terminal block Connection for power switch on front panel ...

Page 84: ...RJ 11 ports which can be used for connection of analog phones or fax machines 4 6 2 Pin out The Phone Fax connectors are RJ 11 6 4 female connectors The table and figure below show the connector outline and pin assignments Phone Fax 2 Phone Fax 1 Pin number Pin function 1 2 not connected 3 Tip 4 Ring 5 not connected 6 1 2 3 4 5 6 RJ 11 female connector ...

Page 85: ...face 4 7 ISDN interface 4 7 1 Overview The terminal has one ISDN connector for connecting an ISDN phone or an ISDN modem The ISDN interface supports 56 64 kbps data rate It is configured as the network side i e Rx is an input and Tx is an output ...

Page 86: ...interfaces 4 7 2 Pin out The figure and table below show the connector outline and pin assignments Pin number Pin function 1 not connected 2 not connected 3 Rx c input 4 Tx d output 5 Tx e output 6 Rx f input 7 not connected 8 not connected RJ 45 female connector ...

Page 87: ...anically separated from each other All Tx signals are DC connected to the Positive PoE Voltage and all Rx signals to the Negative PoE Voltage The total output power from all 4 interfaces is 64 W at 24 V DC power supply 32 W at 12 V DC power supply All interfaces can support devices of power class 1 2 and 3 4 7 and 15 4 Watt as long as the total power consumption does not exceed the above limits If...

Page 88: ...oE will be turned off 4 8 3 Pin out The figure and table below show the connector outline and pin assignments Pin number Pin function 1 TxD input positive PoE 2 TxD input positive PoE 3 RxD output negative PoE 4 not connected 5 not connected 6 RxD output negative PoE 7 not connected 8 not connected RJ 45 female connector ...

Page 89: ...the LAN PoE the LAN ports are prioritized so that port 1 is the last to be shut down Note that the handset and terminal must be set up to be able to communicate with each other For further information refer to the user manual for the handset The maximum length of the cable between IP cradle and terminal is 80 m Note If you insert a switch or similar between the cradle and the terminal make sure th...

Page 90: ...nterface 77 4444 Hardware interfaces 4 9 Discrete I O interface 4 9 1 Overview The terminal has an I O connector with 5 configurable inputs outputs The connector is a WieCon Type 8513S connector A mating I O connector is included in the delivery ...

Page 91: ...r Connection Default configurationa a The default functions of the I O pins are described in the next section 1 GPIO 1 Ringer output 2 GPIO 2 Warning Error output 3 GPIO 3 Mute output 4 GPIO 4 Radio silence input 5 GPIO 5 Ignition input 6 Chassis GND Chassis GND 7 DC out 9 15 V DC 50 mA 8 DC in ignition input 1 2 3 4 5 6 7 8 WieCon Type 8513S connector ...

Page 92: ...s notified of an incoming call from the satellite interface the switch is closed pin 1 is connected to ground When the call is answered or the caller gives up and releases the call the switch is opened again Pin 2 Warning Error output Pin 2 acts as a built in switch in the terminal Pin 2 can be used to provide an external signal that indicates active warning error condition s You can configure pin...

Page 93: ... this pin causes the system to assume radio silence i e to stop all transmission from the system The terminal gracefully closes all open connections and deregisters from the BGAN network No transmission is allowed until the pin is deactivated You can configure pin 4 to Active low or Active high Active low default Connect pin 4 to ground 1 2 V DC when it should be activated Active high Connect pin ...

Page 94: ...ion to ground Pin 6 is connected to Ground inside the terminal Pin 7 DC output Non configurable Pin 7 can be used as a DC output The voltage on pin 7 is 9 15 V and the output can supply up to 50 mA Pin 7 can be used as power supply to a relay ringer or similar For information on how to configure the I O pins see the user manual for the TracPhone FB500 and TracPhone FB250 systems Note The Ignition ...

Page 95: ...ew The terminal has an L Band output for automatic delivery of maritime broadcast data Use a coax cable with an SMA connector to connect a broadcast receiver for maritime data to the L band output 4 10 2 Pin out The figure below shows the pin out for the SMA female connector Signal GND ...

Page 96: ... is provided by your Airtime Provider Insert the SIM card as follows 1 Open the SIM cover in the left side of the connector panel 2 Insert the SIM card into the SIM slot Place the card with the chip side facing up as shown 3 Press gently until it clicks 4 Slide the lock in front of the SIM card 5 Close the cover for the SIM slot ...

Page 97: ...ide Note When the SIM card is removed you cannot use the BGAN menu of the IP handset nor make calls or start data sessions Only emergency calls are allowed and only if permitted by the network However if you have an administrator user name and password you can upload software using the web interface without having a SIM card For further information see the user manual for the TracPhone system ...

Page 98: ... Powering the system 5 2 1 Switching the terminal on Using the power switch To switch on the terminal use the On Off switch in the connector panel It normally takes one or two seconds for the terminal to switch on Note If you have the 19 rack version of the TracPhone terminal you can use the on off switch in the front panel See the next section 19 rack terminal Using the front power switch ...

Page 99: ...s for the terminal to switch on Note To be able to use the power switch on the front panel you must leave the On Off switch in the connector panel in the On position Caution When the system is powered on stay clear of the antenna The antenna emits radio frequency energy not only when the system is used Always keep a minimum distance of 1 3 m from the TracPhone FB500 antenna and 0 6 m from the Trac...

Page 100: ...ation see the user manual for the TracPhone system Using a remote on off switch If an external switch is connected to the remote on off pins in the DC connector you may leave the power switch in the connector panel in the on position and use the remote switch to turn the terminal on and off When the remote switch is off the terminal is off However if you leave the power switch on the terminal in t...

Page 101: ...h off the 19 rack version of the terminal set the power switch in the front to 0 and leave the On Off switch in the connector panel in the On position To switch off using the Ignition function leave the On Off switch in the connector panel in the On position and turn off the ignition Note Wait at least 5 seconds after power off before trying to power on the system again ...

Page 102: ...andset To enter the PIN If you have a phone connected to the terminal you can use it to enter the PIN at start up Do as follows For an analog or ISDN phone Pick up the phone When the terminal is waiting for a PIN you will hear 2 beeps pause 2 beeps etc Dial PIN followed by When you hear a busy tone or a dialing tone the PIN has been accepted and you can hang up or dial a number For an IP handset S...

Page 103: ... off hook key If you enter 10 wrong PUKs the SIM card will no longer be functional Contact your Airtime Provider for a new SIM card IP handset After having entered the user name and password for the terminal you have 3 attempts to enter the terminal PIN before you are asked to enter the PUK Pin Unblocking Key The PUK is supplied with your terminal SIM card Enter the PUK followed by a new PIN of yo...

Page 104: ...erface The built in web interface is used for easy configuration and daily use You access the web interface from a computer connected to the terminal using an Internet browser No installation of software is needed An Administrator password is required to access advanced configuration of the system From factory the Administrator User name is admin and the Administrator password is 1234 For further ...

Page 105: ...Chapter 5 Starting up the system 92 Operating the system ...

Page 106: ... the ship Replace the defective unit and have it repaired at a qualified workshop on shore Some of the modules in the TracPhone FB500 antenna can be replaced See the next sections for details For further information on warranty and service please contact a KVH dealer or distributor To find a dealer distributor near you visit KVH s web site at www kvh com wheretogetservice 6 2 Replacing modules in ...

Page 107: ...of the radome to access the antenna modules The electronic part of the antenna consists of a number of modules The following modules are available as spare parts HPA Module High Power Amplifier ATB LNA Module Antenna Tracking Board Low Noise Amplifier GPS module Global Positioning System HPA module GPS module ATB LNA module ...

Page 108: ... HPA module To remove the HPA from the antenna do as follows 1 Disconnect the six plugs indicated in the drawing below Important Remember the exact position of each plug so you do not connect to the wrong connector when installing the new module Remember to release connector latches on the connectors Do not pull the wires pull the plugs ...

Page 109: ...hapter 6 Service and repair 96 Replacing modules in 34 3052A antenna 2 Gently lift the cable holders and release the cables 3 Unscrew the four finger nuts on the back of the HPA and gently remove the HPA ...

Page 110: ...k of the HPA into the holes in the mounting bracket on the antenna Apply a small amount of Loctite 243 onto each of the four threaded studs before mounting the finger nuts on the threaded studs Fasten the nuts with 1 2 Nm torque 2 Reconnect the plugs Make sure the plugs are fitted properly You should hear a click when the plug is fully inserted 3 Gently lift the cable holders and fit the cables in...

Page 111: ...NA module To remove the ATB LNA module from the antenna do as follows 1 Disconnect the six plugs indicated in the drawing below Important Remember the exact position of each plug so you do not connect to the wrong connector when installing the new module Remember to release connector latches on the connectors Do not pull the wires pull the plugs ...

Page 112: ...r 6 Service and repair Replacing modules in 34 3052A antenna 99 666 Service and repair 2 Gently lift the cable holder and release the cables 3 Unscrew the two finger nuts and gently remove the ATB LNA module ...

Page 113: ...t the plugs Make sure the plugs are connected to the right connectors on the antenna and that they are fitted properly You should hear a click when the plug is fully inserted The cable from the right part of the antenna panel goes to the connector marked A and the cable from the left part of the antenna panel goes to the connector marked B in the below drawing When those two plugs are inserted it ...

Page 114: ... 101 666 Service and repair 6 2 5 GPS module Removing the GPS module To remove the GPS module from the antenna do as follows 1 Disconnect the plug from the GPS module Important Remember to release connector latches on the connector Do not pull the wires pull the plug ...

Page 115: ... repeat the above procedure in reverse 1 Fit the GPS module over the dedicated four threaded bushings on the mounting plate above the HPA module See drawing on page page 101 2 Mount the four screws through the holes in the corners of the GPS module and into the threaded bushings on the antenna Fasten the screws with torque 1 0 Nm using a torx screwdriver 3 Reinsert the plug Make sure the plug is f...

Page 116: ... repair Replacing modules in 34 3052B antenna 103 666 Service and repair 6 3 Replacing modules in 34 3052B antenna 6 3 1 Overview Some of the modules in the 34 3052B antenna can be replaced See the next sections for details ...

Page 117: ...top of the radome to access the antenna modules The electronic part of the antenna consists of a number of modules The following modules are available as spare parts HPA High Power Amplifier ATR Antenna Tracking Receiver GPS Global Positioning System ATM Antenna Tracking Module HPA module GPS module ATR module ATM module ...

Page 118: ...in 34 3052B antenna 105 666 Service and repair 6 3 3 High Power Amplifier HPA Removing the HPA module To remove the HPA from the antenna do as follows 1 Unscrew the four hex screws two on each side of the pedestal and remove the shield for the wires ...

Page 119: ...low 3 Cut the cable ties holding the wires for the fan 4 Gently lift the cable holders and release the cables Important Remember the exact position of each plug so you do not connect to the wrong connector when installing the new module Remember to release connector latches on the connectors Do not pull the wires pull the plugs ...

Page 120: ...the threaded studs on the back of the HPA into the keyhole shaped holes in the mounting bracket on the antenna Mount the six hex nuts on the studs and fasten them with 1 2 Nm torque 2 Reconnect the plugs Make sure the plugs are fitted properly You should hear a click when the plug is fully inserted 3 Gently lift the cable holders and fit the cables in the holders 4 Fit the shield for the wires and...

Page 121: ...o remove the ATR module from the antenna do as follows 1 Disconnect the five plugs indicated in the drawing below Important Remember the exact position of each plug so you do not connect to the wrong connector when installing the new module Remember to release connector latches on the connectors Do not pull the wires pull the plugs ...

Page 122: ...ng the ATR module To mount the new ATR module repeat the above procedure in reverse 1 Fit the module on the studs on the antenna and fasten the hex nuts with a torque of 1 2 Nm 2 Reconnect the plugs Make sure the plugs are connected to the right connectors on the antenna and that they are fitted properly You should hear a click when the plug is fully inserted ...

Page 123: ...he GPS module To remove the GPS module from the antenna do as follows 1 Disconnect the plug from the GPS module indicated by white arrow The GPS module is attached to the bottom of the mounting plate Important Remember to release connector latches on the connector Do not pull the wires pull the plug ...

Page 124: ...e previous page Mounting the GPS module To mount the new GPS module repeat the above procedure in reverse 1 Fit the GPS module under the dedicated four holes on the mounting plate See the drawing in the previous section 2 Mount the four screws through the holes in the corners of the GPS module and fit the four hex nuts Fasten the screws with torque 1 0 Nm using a torx screwdriver and a wrench 3 Re...

Page 125: ...ice and repair 112 Replacing modules in 34 3052B antenna 6 3 6 Antenna Tracking Module Removing the ATM module To remove the ATM module from the antenna do as follows 1 Unscrew the three screws holding the sensor PCB ...

Page 126: ...dules in 34 3052B antenna 113 666 Service and repair 2 Cut the two cable ties a and d gently lift the two cable holders b and c as shown on the image below and release the cable 3 Disconnect the seven plugs indicated in the image below a b c d ...

Page 127: ...low and remove the ATM module and gently slide the sensor PCB through the slot underneath the ATM module Important Remember the exact position of each plug so you do not connect to the wrong connector when installing the new module Remember to release connector latches on the connectors Do not pull the wires pull the plugs ...

Page 128: ...2 Nm torque 3 Reconnect the plugs Make sure the plugs are fitted properly You should hear a click when the plug is fully inserted 4 Turn the sensor PCB so that the cable can be positioned naturally as shown in the image below 5 Gently lift the two cable holders b and c and fit the cable in them and mount the three screws with torque 1 0 Nm 6 Refit the two cable ties a and b and make sure the anten...

Page 129: ...Chapter 6 Service and repair 116 Replacing modules in 34 3052B antenna ...

Page 130: ...g 7 7 1 Reset button 7 1 1 How to access the Reset button The terminal has a Reset button placed next to the SIM slot behind the SIM cover The functions of this button is described in the next section To press the Reset button use a pointed device ...

Page 131: ...ue default IP address 192 168 0 1 With this function even if the IP address has been changed and you do not remember the new IP address you can still access the web interface and see your current configuration The default value is not saved in the configuration but is only valid until next reboot With the terminal running press and hold the Reset button for 30 seconds until the Power indicator on ...

Page 132: ... install a TFTP server on a PC 2 Locate the correct software image xxx dl for the terminal and place it in the TFTP server directory 3 Rename the image to ttexp dl 4 Reconfigure the PC LAN interface to use the static address 192 168 0 2 255 255 255 0 5 Power off the terminal 6 Connect the PC LAN Interface to the terminal 7 Press and hold down the Reset button 8 Keep the Reset button pressed while ...

Page 133: ... the system 7 2 2 Light indicators Overview The terminal has a number of light indicators placed in the LED panel of the terminal a green orange Power indicator a green red orange Terminal indicator a green red orange Antenna indicator a green Message indicator and 3 LAN indicators for each LAN interface showing Activity Green Link Speed Green Yellow and PoE Green Red ...

Page 134: ...ehavior Meaning Steady green Power OK Flashing green The terminal is powering up Flashing orange The terminal is shutting down Off No power Behavior Meaning Steady green Ready BGAN registration completed Flashing green Please wait process in progress BGAN registration ongoing Orange Warning temporary malfunction User action is required ...

Page 135: ...nna is ready for use Flashing green Please wait process in progress Slow flashing The antenna is starting up Rapid flashing Sky scan Orange Warning temporary malfunction User action is required Red Critical error Check the event log in the web interface If the problem is in the TracPhone system and you cannot solve it contact your distributor and return the unit for repair Behavior Meaning Flashin...

Page 136: ...Meaning Flashing green The LAN port is active Behavior Meaning Green Link speed is 100 Mbps Yellow Link speed is 10 Mbps Off The link is down Behavior Meaning Green The terminal is supplying power to the LAN port Red The connected device requires more power than the terminal can supply to the LAN port Off The terminal is not supplying power to the port ...

Page 137: ...system is in operation When the terminal detects an event that requires your action it issues an event message When your terminal issues an event message the Terminal indicator or the Antenna indicator in the LED panel on top of the terminal signals the event according to the tables Terminal indicator and Antenna indicator in the previous section You can see the active event messages in the web in...

Page 138: ...ess the web interface and select Help Desk Then click Generate report 7 3 2 Event log The event log holds information of all registered events in the terminal or antenna that are also shown in the Antenna and Terminal LEDs on the terminal The log includes the time of the occurrence a short description location of the error etc This information can help troubleshooting errors in the system You can ...

Page 139: ...Chapter 7 Troubleshooting 126 Logging of events ...

Page 140: ...Cradle wired Item Part number TracPhone FB500 antenna 34 3052A or 34 3052B TracPhone terminal or TracPhone 19 Rack Terminal 34 3738A or 34 3738A T19 Item Part number TracPhone FB250 antenna 34 3050A TracPhone terminal or TracPhone 19 Rack Terminal 34 3738A or 34 3738A T19 Item Part number TracPhone FleetBroadband IP Handset wired 34 403672A ...

Page 141: ...mation on available spare parts do as follows 1 Log on to the KVH Partner Portal 2 Select Product Pricing from the Pricing tab TracPhone FleetBroadband IP Cradle wired 34 403674A Item Part number Note Only KVH authorized dealers distributors have access to the portal ...

Page 142: ...fications B B 1 Overview This chapter contains specifications for the TracPhone FB500 system and the TracPhone FB250 system including the terminal and antenna Note For specifications and outline drawings for the IP Handset refer to the manual for the IP handset ...

Page 143: ...ecification Type BGAN Class 8 maritime mechanical tracking antenna Rx Freq Band Tx Freq Band 1525 0 1559 0 MHz 1626 5 1660 5 MHz Channel Spacing 1 25 kHz Antenna element Gain RX band min 17 8 dBi Gain TX band typical 17 8 dBi G T G T 7 dBK EIRP Min EIRP 10 dBW Max EIRP 23 dBW Return loss Better than 12 dB 50 ...

Page 144: ...resistance loop max 1 Max cable length terminal to antenna RG223 D 25 meter RG214 U 50 meter S 07272B 05 95 meter Antenna input voltage 28 V Antenna power operational 56 W Total antenna weight FB500 in 26 66 cm dome 34 3052A antenna 40 lbs 18 kg 34 3052B antenna 46 lbs 21 kg FB500 in 35 89 cm dome 34 3052A antenna 77 lbs 35 kg 34 3052B antenna 84 lbs 38 kg Item Specification ...

Page 145: ...0 to 80 C Operating humidity 100 condensing Ice survival Up to 25 mm of ice Wind Normal operation with relative average wind velocity up to 200 km h 56 m s 108 knots Vibration operational Random spectrum 1 05 g rms x 3 axes 5 to 20 Hz 0 02 g2 Hz 20 to 150 Hz 3 dB octave Sine 2 to 13 2 Hz 1 mm 13 2 to 100 Hz 7 m s2 2 h dwell at resonances Vibration non operational Random spectrum 1 7 g rms 2 h x 3 ...

Page 146: ...Yaw 10 period 5 sec 0 3 g tangential Surge 0 5 g Sway 0 5 g Heave 0 7 g Turning rate 36 s Acceleration 12 s2 Headway 22 m s 42 knots Shock Half sine 20 g 11 ms Solar radiation 1120 W m2 according to MIL STD 810F 505 4 Air Pressure operational 1500 m AMSL Air Pressure transport 4572 m AMSL MIL SPEC 810E 500 4 Equipment category Exposed to the weather IEC 60945 Item Specification ...

Page 147: ...Appendix B Technical specifications 134 FB500 antenna B 2 3 Antenna outline dimensions FB500 in 26 66 cm dome ...

Page 148: ...Appendix B Technical specifications FB500 antenna 135 BBBB Technical specifications FB500 in 35 89 cm dome ...

Page 149: ...626 5 1660 5 MHz Channel spacing 1 25 kHz Antenna element gain Rx 11 0 dB min G T 15 5 dB K EIRP Min EIRP 3 1 dBW Max EIRP 16 1 dBW Return loss 15 dB reflection loss 0 15 dB Cable losses RF attenuation max 20 dB DC resistance loop max 1 Max cable length between terminal and antenna RG223 D 25 meter RG214 U 50 meter S 07272B 05 95 meter Antenna input voltage 22 7 V ...

Page 150: ...l specifications FB250 antenna 137 BBBB Technical specifications Antenna power operational Maximum 39 W Total antenna weight FB250 in 10 8 27 6 cm dome 8 6 lbs 3 9 kg FB250 in 19 48 cm dome 20 lbs 9 kg Item Specification ...

Page 151: ...idity 100 condensing Ice survival Up to 25 mm of ice Wind load max Normal operation with relative average wind velocity up to 200 km h 56 m s 108 knots Vibration operational Random spectrum 1 05 g rms x 3 axes 5 to 20 Hz 0 02 g2 Hz 20 to 150 Hz 3 dB octave Sine 2 to 13 2 Hz 1 mm 13 2 to 100 Hz 7 m s2 2 h dwell at resonances Vibration non operational Random spectrum 1 7 g rms 2 h x 3 axes 6 h total...

Page 152: ...k Half sine 20 g 11 ms Solar radiation 1120 W m2 according to MIL STD 810F 505 4 Air Pressure operational 1500 m AMSL Air Pressure transport 4572 m AMSL MIL SPEC 810E 500 4 Ship motions MAX Roll 30 period 4 sec 0 7 g tangential Pitch 15 period 3 sec 0 6 g tangential Yaw 10 period 5 sec 0 3 g tangential Surge 0 5 g Sway 0 5 g Heave 0 7 g Turning rate 36 s 12 s2 Headway 22 m s 42 knots Item Specific...

Page 153: ...ix B Technical specifications 140 FB250 antenna B 3 3 Antenna outline dimensions FB250 in 10 8 27 6 cm dome ø 1 5 0 ø175 4 TNC connector 126 5 ø275 6 329 2 58 A 4 pcs M6 x 8 Dimensions are in mm Weight 3 9 kg ...

Page 154: ...Appendix B Technical specifications FB250 antenna 141 BBBB Technical specifications FB250 in 19 48 cm dome ...

Page 155: ...ions 142 Minimum distance to transmitters B 4 Minimum distance to transmitters The table below shows the minimum recommended distance to transmitters in the frequency range below 1000 MHz Recommended distance to TracPhone antenna m W ...

Page 156: ...g 5 5 lbs TracPhone 19 Rack Terminal 5 kg 11 lbs Dimensions TracPhone terminal 264 5 mm x 273 mm x 42 5 mm 10 4 x 10 7 x 1 7 TracPhone 19 Rack Terminal 342 3 mm x 482 6 mm x 43 65 mm 13 5 x 19 x 1 7 Global services Voice Data Standard IP Streaming IP SMS 4 kbps AMBE 2 or 3 1 KHz Audio FB500 64 kbps UDI FB500 432 432 kbps FB250 284 284 kbps FB500 8 16 32 64 128 256 kbps FB250 8 16 32 64 128 kbps Up...

Page 157: ... Two connectors RJ 11 female 600 ITU T Rec G 473 standard DTMF telephone Supported cable length up to 100 meters ISDN interface One connector RJ 45 female Conforms with CCITT I 430 ETSI ETS300012 ANSI T1 605 LAN interface Four connectors RJ 45 female Conforms with IEEE 802 3 af 10 100 Mbps Supported cable length up to 100 m PoE max 15 4 W on each port Total PoE power 64 W at 24 V operation 32 W at...

Page 158: ...1 5 A and reverse polarization protected max 32 V min 130 K max 1 V DC at 50 mA min 130 K Max 32 V Min 2 2 V Max 1 2 V L Band output One connector SMA female Rx output 1525 1559 MHz 105 dBm to 80 dBm Power Input Connector Mixed D Sub 7W2 Nominal 12 24 VDC 10 5 32 V DC 14 A 5 5 A Max source impedance 85 m at 12 V 500 m at 24 V Maximum 20 A at 24 V 5 ms start up Standby current Ignition function off...

Page 159: ...Appendix B Technical specifications 146 TracPhone terminal Relative Humidity 95 non condensing at 40 C Equipment category Protected from the weather IEC 60945 Item Specification ...

Page 160: ...ne terminal 147 BBBB Technical specifications B 5 2 Outline dimensions TracPhone terminal Connector panel and bottom view including Basic cable support 250 200 Ø4 5 x 6 mm 2 pcs M4 x 6 mm 4 pcs 252 191 5 42 5 Ø6 x 6 mm 4 pcs Basic cable support ...

Page 161: ...Appendix B Technical specifications 148 TracPhone terminal Side view and top view including Basic cable support 264 5 231 273 366 5 9 75 ...

Page 162: ...Appendix B Technical specifications TracPhone terminal 149 BBBB Technical specifications End view with serial number label and heat label Weight 2 5 kg Dimensions are in mm ...

Page 163: ...Appendix B Technical specifications 150 TracPhone terminal B 5 3 Outline dimensions 19 Rack Terminal Front and top view including Basic cable support 43 65 429 342 3 482 6 ...

Page 164: ...endix B Technical specifications TracPhone terminal 151 BBBB Technical specifications Connector panel side view and perspective views including Basic cable support Weight 5 kg Dimensions are in mm 441 98 7 ...

Page 165: ...Appendix B Technical specifications 152 TracPhone terminal ...

Page 166: ...quipment C 1 2 Safety First of all grounding of the system is required for safety reasons In the event of a lightning strike at the antenna a proper grounding of the system will provide a low resistance path to divert the strike discharge to seawater C 1 3 ESD Protection The ESD protection circuits in the terminal rely on proper grounding of the system in order to work properly Otherwise sensitive...

Page 167: ...2 2 Two wire Return System This configuration implies that no part of the circuit in particular the battery negative is connected to any ground potential or equipment The system is totally isolated and includes engine sensors starter motors etc This arrangement is preferred for steel and aluminum vessels BATTERY ALTERNATOR STARTER MOTOR BATTERY B B SWITCHBOARD SWITCH ON OFF STARTER RELAY ON OFF OU...

Page 168: ...nd potential typically at the engine negative terminal This is done in order to polarize the DC electrical system Note This arrangement is not suitable for steel and aluminum vessels as this might cause electrolytic corrosion of the hull BATTERY ALTERNATOR STARTER MOTOR BATTERY B B SWITCHBOARD SWITCH ON OFF STARTER RELAY ON OFF OUTGOING CIRCUITS GAUGES ENGINE SENSORS HULL KEEL ENGINE VESSEL GROUND...

Page 169: ...ightning strike energy Please note that this is not a functional part of any other electrical system Corrosion System Ground Bonding arrangement that ensures equal electrical potential for all dissimilar underwater metal parts and provides galvanic protection by means of sacrificial anodes AC Ground Protective Earth Ground potential immersed in seawater typically the hull for steel and aluminum ve...

Page 170: ...le and a grounding kit Further the terminal must be grounded at its grounding stud in order to ensure proper grounding if the short antenna cable is disconnected For further information see Grounding the terminal on page 39 RF Ground Electrical Underwater ground potential that is electrically coupled to seawater ground by means of a separate ground plate e g Dynaplate Also referred to as counterpo...

Page 171: ...oating to avoid corrosion If you are using vibration isolators at the bolts the grounding connection between the mounting surface and the bolts is not sufficient In that case mount a separate grounding wire See Separate ground cable on page 167 It is always recommended to establish the shortest grounding path as possible e g on steel hulls the antenna should be grounded directly to the hull 1 Howe...

Page 172: ...can be established either at the hull recommended or at a dedicated RF ground if available alternative However bear in mind that the antenna ground connection is to be made at the same electrical ground potential as the terminal see Grounding the antenna The terminal provides galvanic isolation as required from its input power terminals to the chassis grounding stud This way the isolated grounding...

Page 173: ...tinned heavy gauge wire min 6 mm2 can be used for this purpose see page 166 Note The antenna must be electrically isolated at its mounting bolts by means of shoulder bushings and washers ensuring the isolated RF ground see page 169 Antenna grounded with separate cable Antenna Mast electrically bonded to the steel hull Base Plate Antenna isolated from the the hull Antenna grounded with mounting bol...

Page 174: ...the same electrical ground potential as the terminal see Grounding the antenna The terminal provides galvanic isolation as required from its input power terminals to the chassis grounding stud This way the isolated grounding arrangement is maintained C 6 2 Grounding the antenna If the mounting base of the antenna is electrically connected to the hull or any other ground potential than the terminal...

Page 175: ...ounding and RF protection 162 Alternative grounding for aluminum hulls Alternative grounding for aluminum hulls Antenna Terminal Heavy Gauge Wire RF Ground Capacitive OR seperate ground plate Terminal Grounding Kit ...

Page 176: ...t the antenna ground connection is to be made at the same electrical ground potential as the terminal see Grounding the antenna C 7 2 Grounding the antenna If the mounting base of the antenna is electrically connected to any other ground potential than the terminal e g Lightning Ground the antenna must be isolated at its mounting bolts by means of shoulder bushings and washers see page 169 However...

Page 177: ...Appendix C Grounding and RF protection 164 Alternative grounding for fiberglass hulls Alternative grounding for fiberglass hulls Terminal RF Ground Plate Heavy Gauge Wire Antenna Terminal Grounding Kit ...

Page 178: ...that the antenna ground connection is to be made at the same electrical ground potential as the terminal see Grounding the antenna C 8 2 Grounding the antenna If the mounting base of the antenna is electrically connected to any other ground potential than the terminal e g Lightning Ground the antenna must be isolated at its mounting bolts by means of shoulder bushings and washers see page 169 Howe...

Page 179: ...Appendix C Grounding and RF protection 166 Alternative grounding for timber hulls Alternative grounding for timber hulls Antenna Terminal RF Ground Heavy Gauge Wire Terminal Grounding Kit ...

Page 180: ... UV resistant cables This shall also apply to the separate ground cable mentioned in the previous paragraphs The ground cable is constructed using an appropriate cable with a cross section area of at least 6 mm2 AWG10 and terminated with insulated ring crimp terminals see illustration below The crimp terminals must be a marine approved type e g the DuraSeal series from Raychem Antenna M10 Insulate...

Page 181: ...at one of the mounting grounding bolts on the antenna Use bolts and washers of stainless steel and seal the joint with protective coating to avoid corrosion If the antenna is to be isolated from the mounting base shoulder bushings and washers must be used see page 169 In the below drawing vibration isolators are mounted At the other end connect the ground cable at the terminal grounding kit as des...

Page 182: ...lemented on all four mounting bolts including the bolt securing the ground cable The ground cable must be connected at one of the mounting grounding bolts on the antenna as illustrated below Remember to seal the joint with protective coating to avoid corrosion Isolating shoulder bush Isolating washer Plain washer Spring washer stainless steel stainless steel Isolating shoulder bush Plain washer st...

Page 183: ... impedance in relation to common mode RFI C 10 1 Recommendations Use 1 5 pcs hinged clamp cores e g the RFC or SFC series from Kitagawa mounted on the antenna cable near the antenna C 11 Electrostatic Discharge In addition to the RFI attenuation mounting ferrite clamps on the antenna cable will also slow the fast rate of rise of an electrostatic discharge current pulse This might be an issue durin...

Page 184: ...ith a TNC or N type connector Refer to the following diagram while performing the steps in this procedure Do as follows 1 Be sure all of the connector parts listed below and shown on the following page are provided in the connector kit A Connector Body F Washer B Rubber Gasket G Inner Contact C Clamp H Narrow Insulator D Nut I Bushing E Wide Insulator ...

Page 185: ...Appendix D Attaching a TNC or N Connector to RG214 Cable 172 2 Slide the nut washer and rubber gasket onto the end of the cable ...

Page 186: ... RG214 Cable 173 DDDD Attaching a TNC or N 3 Using a utility knife carefully strip the jacket 0 33 8 5 mm back from the end of the cable 4 Carefully fold the braid back from the dielectric Important Do not damage the braid when cutting the jacket ...

Page 187: ...p the dielectric 0 2 5 mm back from the end of the cable 6 Taper the braid toward the center conductor 7 Place the braid clamp onto the end of the cable Be sure the shoulder of the clamp rests against the edge of the cable jacket Important Do not score the center conductor when cutting the dielectric ...

Page 188: ...D Attaching a TNC or N 8 Fold the braid over the clamp and trim any excess braid that overlaps the clamp s shoulder 9 Place the bushing narrow insulator and inner conductor onto the end of the cable Be sure the lip of the insulator faces the tip of the inner contact ...

Page 189: ...ner contact and flow a small amount of solder into the bore of the inner contact to bond it to the cable s center conductor 11 Place the wide insulator lip end first onto the end of the inner contact Important Once you have soldered the inner contact to the center conductor immediately remove heat to avoid melting the dielectric ...

Page 190: ...Appendix D Attaching a TNC or N Connector to RG214 Cable 177 DDDD Attaching a TNC or N 12 Insert the end of the cable into the connector body 13 Screw the nut into the connector body ...

Page 191: ... 16 mm open end wrench tighten the nut to secure the connector body onto the cable Tighten to 10 Nm of torque 15 Using a multimeter or similar device check the continuity of the cable Important To avoid stressing the cable do not rotate the cable within the connector body ...

Page 192: ...networks and the Internet transfer files and make telephone calls C CM Continuous Monitoring D DTMF Dual Tone Multi Frequency The keypad signaling technology that generates two distinct tones when each key is pressed This system allows navigation of voice menus and other advanced calling services All wireless phones use DTMF dialing E EIRP Effective Isotropically Radiated Power The amount of power...

Page 193: ... on Earth by calculating the time difference for signals from different satellites to reach the receiver H HF High Frequency The frequency band between 3 and 30 MHz Used for medium and long range terrestrial radio communication HPA High Power Amplifier I I O Input Output IP Internet Protocol The method or protocol by which data is sent from one computer to another on the Internet ISDN Integrated S...

Page 194: ...nted Circuit Board PIN Personal Identification Number A secret numeric password shared between a user and a system used to authenticate the user to the system PoE Power over Ethernet A standard for combining power supply with transmission of data over the Ethernet The source unit injects power into the Ethernet cable and the power is picked up at the connected device POST Power On Self Test A test...

Page 195: ...t also subscription information preferences and storage of text messages SMA SubMiniature version A A coaxial RF connector developed as a minimal connector interface for coaxial cable with a screw type coupling mechanism The connector has a 50 Ohm impedance SMS Short Message Service SSB Single Side Band A means of communications at sea The range of SSB is up to several thousand miles and calls bet...

Page 196: ...connector used for terminating coaxial cables The TNC connector is a threaded version of the BNC connector The connector has a 50 Ohm impedance and operates best in the 0 11 GHz frequency spectrum U UDI Unrestricted Digital Information A transparent 64 kbps data channel ...

Page 197: ...Glossary 184 ...

Page 198: ...g Board replacing in 34 3052A 98 Antenna Tracking Module replacing in 34 3052B 112 Antenna Tracking Receiver replacing in 34 3052B 108 C cable support 41 42 cable support for 19 rack 49 cables antenna 22 ground 167 power 54 D delivery items included 7 diagnostic report 125 dimensions 19 rack terminal 150 antenna 134 140 terminal 147 discrete I O interface 77 distance antenna to GPS receiver 14 ant...

Page 199: ...tion 120 installation 19 terminal 48 antenna 22 terminal 39 interfaces on terminal analog phone fax interface 71 antenna 66 DC power input 67 discrete I O 77 ISDN 72 LAN 74 L Band 82 overview 65 terminal block for front switch 70 interference 10 RF 170 IP handset connecting 76 entering PIN with 89 short description 5 ISDN interface 72 items included in delivery 7 L LAN interface 74 L Band interfac...

Page 200: ...te I O interface 78 ISDN interface 73 LAN interface 75 placing the 19 rack terminal 38 placing the antenna 8 placing the terminal 36 PoE 74 pole mount 15 power cable 54 cable extension 58 connecting 60 connecting remote on off 63 sources 53 switching on 85 using remote on off 87 power input on terminal 67 Power over Ethernet 74 PUK code 90 R radar distance from antenna 11 radiation iii radiation l...

Page 201: ...ture 36 temperature 19 rack terminal 38 terminal cable support 42 cable support for 19 rack 49 grounding 39 48 grounding recommendations 157 installation location 36 installation location 19 rack 38 installing 39 installing 19 rack version 48 introduction 1 outline and dimensions 147 150 timber hulls grounding 165 tools for operation 91 troubleshooting 117 typography used in this manual vii U unpa...

Page 202: ...50 Enterprise Center Middletown RI 02842 5279 U S A Phone 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com KVH Europe A S Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone 45 45 160 180 Fax 45 45 160 181 E mail info kvh dk www kvh com TPFB250_500_Thrane_IG_Cvr_10 09 TPFB250_500_Thrane_IG_Cvr_10 09 indd 2 10 15 09 9 10 24 AM ...

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