Problem
Possible cause
Solution
The appliance has no power.
There is no voltage in the mains
socket.
Connect a different electrical ap-
pliance to the mains socket.
Contact a qualified electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor oper-
ates continually.
The temperature is not set cor-
rectly.
Set a higher temperature.
The door is not closed correctly.
Refer to "Closing the door".
The door has been opened too
frequently.
Do not keep the door open longer
than necessary.
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
The room temperature is too
high.
Decrease the room temperature.
Water flows on the rear
plate of the refrigerator.
During the automatic defrosting
process, frost defrosts on the
rear plate.
This is correct.
Water flows into the re-
frigerator.
The water outlet is clogged.
Clean the water outlet.
Products prevent that water
flows into the water collector.
Make sure that products do not
touch the rear plate.
Water flows on the
ground.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
Attach the melting water outlet to
the evaporative tray.
The temperature in the
appliance is too low.
The temperature regulator is not
set correctly.
Set a higher temperature.
The temperature in the
appliance is too high.
The temperature regulator is not
set correctly.
Set a lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too
high.
Let the product temperature de-
crease to room temperature be-
fore storage.
Many products are stored at the
same time.
Store less products at the same
time.
There is no cold air circulation in
the appliance.
Make sure that there is cold air
circulation in the appliance.
Upper or lower square is
shown in the tempera-
ture display.
An error has occurred in meas-
uring the temperature
Call your service representative
(the cooling system will continue
to keep food products cold, but
temperature adjustment will not
be possible).
dEMo appears on the
Display.
The appliance is in demonstra-
tion mode (dEMo)
Keep pressed approximately 10
sec. the OK button since a long
sound of buzzer is heard and the
Display shut off for a short while:
appliance start works regularly.
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