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23

Fault finding

Resolving minor problems
yourself

Experience has shown that you can
resolve most problems that arise during
normal daily usage yourself, without
having to call out a service engineer. Not
only does this save costs, but it also
means that the appliance is available for
use again that much sooner. The following
list of common occurrences and their
remedies should help you identify the
causes of most problems.

Problems ...

... when the appliance
is switched on

The appliance does not start.

The mains fuse has tripped.
The appliance plug has not been
inserted.
The appliance door has not been
shut properly.
The tap has not been turned on.
The filter on the water supply hose
is blocked.
Switch off the appliance and pull
out the mains plug. Turn off the
tap. Then clean the filter which is
situated at the connection of the
supply hose. Finally, restore the
power, turn on the tap and switch
on the appliance.

Warning

Remember:
The appliance may be repaired
by a technician only. Improper
repairs may cause
considerable damage and/or
injure the user.

... with the appliance itself

Lower spray arm rotates with
difficulty

Spray arm is blocked by small
items or food remains.

Lid in detergent compartment
cannot be closed

Detergent compartment has been
overfilled.
Mechanism is clogged with
remnants of detergent.
Indicator lamps do not extinguish
after washing has finished.

 Indicator lamps do not extinguish
after washing has finished

Main switch is still set to ON.

Remnants of detergent stuck inside
dispenser

Compartment was damp when it
was filled up with detergent.
Compartment must be dry before
detergent is added.

Refill display does not light up.

Rinse aid refill indicator switched
off. (see auto 3in1 chapter)
Salt refill indicator switched off.
(see auto 3in1 chapter)

Summary of Contents for IG 647

Page 1: ... ...

Page 2: ......

Page 3: ...e special salt container 8 Filling the rinse aid container 9 Unsuitable dishes 10 Arranging crockery glasses etc in the dishwasher 11 Detergents 15 auto 3in1 16 Programme overview 18 Washing dishes 19 Maintenance and care 21 Fault finding 23 Customer Service 25 Information 26 Installation 26 ...

Page 4: ...ductor system of the domestic electricity supply has been installed correctly Electrical connection conditions must correspond with the specifications on the rating plate of the dishwasher Built under and built in appliances should always be installed under a continuous work surface which is attached to the adjacent cupboards in order to ensure that the appliance is entirely stable After the appli...

Page 5: ...e cleaning agent Child lock on applicable models Please refer to the drawings enclosed in the envelope 40 Engaging the child lock 41 Opening the door with the child lock engaged 42 Disengaging the child lock If a fault occurs Repairs or other work on the dishwasher should only be carried out by a qualified specialist The dishwasher must be disconnected from the electricity supply before any repair...

Page 6: ... with a dry or moist cloth only Do not use abrasive or scouring detergents Appliance interior 20 Upper basket with 2 tiered cup rack 21 Additional cutlery basket for the top basket 22 Upper spray arm 23 Lower spray arm 24 Container for special salt with level indicator 25 Filters 26 Cutlery basket 27 Lower basket 28 Locking mechanism 29 Container for rinse aid with level indicator 30 Detergent com...

Page 7: ...rvice agent can help you with this Identify setting from the following water hardness table Water hardness table Press and hold the B programme button and set the main switch 1 to ON before releasing the programme button again The indicator lamp for the B button flashes as does the figure in the numerical display The latter represents the value that was pre set in the factory To change the setting...

Page 8: ...fill the salt dispenser immediately before switching on the dishwasher to prevent corrosion As a result the overflowing salt solution will be immediately diluted and rinsed out Then remove salt residue from the filler area and screw on the dispenser cover ensuring that it is not fitted askew The LOW SALT indicator 7 on the front panel will light up initially but will extinguish again after a short...

Page 9: ...se only rinse aid for domestic dishwashers Spilt rinse aid may result in excessive foam formation in the next rinse cycle Therefore remove any spilt rinse aid with a cloth Adjusting the amount of rinse aid The amount of rinse aid added to the water can be varied by adjusting the stepless control The rinse aid control has been set to 4 in the factory Do not alter the setting of the rinse aid contro...

Page 10: ...our dishwasher Cutlery and dishes made of wood They will leach out and become unsightly the utilised adhesives are also not suitable for the dishwasher temperatures Delicate décor glasses craft dishes and vases special antique or irreplaceable dishes These décor items are not dishwasher safe Plastic parts copper and tin dishes sensitive to hot water are not suitable either Overglazed patterns alum...

Page 11: ...ergy and water If you select the UPPER RACK function the lower rack must be empty Add a reduced amount of detergent compared to that which is recommended for a full load Arranging crockery glasses etc in the dishwasher Loading the dishwasher Scrape off any large amounts of left over food It is not necessary to rinse the dishes under running water Place objects in the dishwasher in such a way that ...

Page 12: ...ng spikes on applicable models To improve stacking of pots and pans the spikes can be folded down Shelf not on all models Lean tall glasses and those with long stems against the shelf not against other items to be washed Long items serving cutlery salad servers or knives should be placed on the shelf so that they do not obstruct the rotation of the spray arms The shelf can be folded back when not ...

Page 13: ...res according to the design of the top basket for your appliance model Top basket with upper and lower roller pairs Pull out the top basket Remove the top basket and re attach it to the upper or lower rollers Top basket with side levers Rackmatic Pull out the top basket To lower the basket press in succession the two levers on the left and right sides of the basket Always take hold of the side of ...

Page 14: ...not be closed and the upper spray arm will not connect to the water circuit Baking sheet spray head some models You can clean large baking sheets or grilles with the baking sheet spray head To do this remove the top basket and insert the spray head as illustrated in the diagram To ensure that the spray jet can reach all parts arrange the baking sheets as illustrated max 4 baking sheets and 2 grill...

Page 15: ...ent packaging to determine whether a particular product is suitable for use with silverware If you have any further questions we recommend that you contact the customer advice departments of the various detergent manufacturers Detergent compartment with measuring marks The side of the detergent compartment is marked with lines to help you determine how much powder to add The capacity of the deterg...

Page 16: ...mbined detergent products available 3in1 They contain detergent rinse aid and salt function 2in1 They contain detergent and rinse aid or salt function Always check the type of detergent or combined product which you are using Always follow the operating instructions or the information on the packaging The rinse programme is automatically adjusted in order to obtain the best possible rinsing and dr...

Page 17: ...C you can switch off or switch on the rinse aid indicator Switch off the main switch 1 the setting is saved Switching the salt refill indicator water softening system off and on Close the door Hold down the programme button B and switch on the main switch 1 then release the buttons The illuminated button B and the factory set value on the digital display flash To change the setting press the progr...

Page 18: ... Eco 50 Quick 45 Pre rinse Rinse aid 70 Drying Drying Rinse aid 70 Drying Main rinse Main rinse Rinse aid 55 Wash 45 Rinse aid 65 Wash 50 Rinse off if the dishes have been stacked for several days in the dishwasher prior to washing Pre rinse Mixed Delicate Mixed Gentle 40 Pre rinse Wash 40 Main rinse Rinse aid 55 Drying a little loosely attached Second rinse First rinse Wash 65 Pre rinse Pre rinse...

Page 19: ...sh water In this way the water consumption is reduced by approx 4 litres for utensils which are less dirty Switching the dishwasher ON Turn on the tap Set main switch 1 to ON Indicators light up according to the last programme that was selected This same programme will run again if no other programme button 6 is pressed For appliances with top basket feature If only the top basket is loaded press ...

Page 20: ...rogramme continues for approx 1 min When it has ended set the main switch 1 to OFF Close the detergent compartment 30 To restart the dishwasher set main switch 1 to ON again and select desired programme Changing the programme It is possible to change the programme within 2 minutes after you have switched the dishwasher on Should it be necessary to change the programme after this period the program...

Page 21: ... dishwasher salt Check the LOW SALT indicator 7 Top up with salt if required Rinse aid Check the LOW RINSE AID indicator 8 on the front panel or the level indicator on the rinse aid container 29 Top up with rinse aid if required Filters The filters 25 prevent larger remnants of food or other objects from getting inside the pump This residue can occasionally clog up the filters The filter system co...

Page 22: ...ower arm has locked into place and the upper one is screwed tight Pump on applicable models Larger remnants of food that have not been trapped by the filters and have been left in the water can cause a blockage in the pump The water is no longer pumped out of the dishwasher and it can be seen covering the filter Proceed as follows Ladle out as much water as possible Remove the filters 25 Undo the ...

Page 23: ...lter which is situated at the connection of the supply hose Finally restore the power turn on the tap and switch on the appliance Warning Remember The appliance may be repaired by a technician only Improper repairs may cause considerable damage and or injure the user with the appliance itself Lower spray arm rotates with difficulty Spray arm is blocked by small items or food remains Lid in deterge...

Page 24: ... by the way the water pipes have been laid and it has no effect upon the way the appliance functions There is no remedy for this with the dishes cutlery etc Remnants of food are stuck to the dishes cutlery etc Dishwasher was not loaded properly Jets of water could not reach all parts of the dishes etc Too many items in the rack Items in the rack were touching each other Not enough detergent was ad...

Page 25: ...tainer Glasses become clouded and discoloured coating cannot be wiped off Unsuitable detergent was used Glasses are not dishwasher proof Smears left behind on glasses and cutlery glasses have acquired a metallic appearance Amount of rinse aid set too high Customer Service Please call your local service agent if you are not able to resolve any problem yourself The name of your nearest service agent...

Page 26: ...ion The specifications for supply drainage and connected load must fulfil the required criteria as stated in the following paragraphs or in the installation instructions Install the appliance in the following sequence Check the delivery Install the appliance Connect the waste water Connect the fresh water Connect the power supply Delivery Your dishwasher was checked at the factory to ensure that i...

Page 27: ...tures the symbol Only this circuit breaker guarantees compliance with the currently valid regulations Removing the appliance It is essential when removing the appliance to observe the following sequence First disconnect the appliance from the power supply Pull out the mains plug Turn off the water supply Disconnect the waste water and fresh water connections Loosen the fastening screws under the w...

Page 28: ...pliance is installed in a location where there is a risk of freezing temperatures e g in a holiday home all water must be completely drained out of the interior see Transporting the dishwasher Turn OFF the tap disconnect the supply hose and allow to drain ...

Page 29: ...en 29 en Subjekt to modification ...

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Page 31: ... for the first time pour approx 1 l 1 1 4 pt water into the salt opening Pour in max 1 5 kg 3 lb 5 oz salt never deter gent Screw on the lid Switch on dishwasher immediately Everything is sparkling clean Refill whenever level indicator is light Press mark 1 lift up lid 2 Pour in rinse aid Close the lid CLICK Very dirty dishes a lot of detergent If required open the lid press the pin Warning combin...

Page 32: ...ust proof Hard knife blades are more susceptible Extraneous rust Use dishwasher proof cutlery Never wash rusting parts in the appliance Fault Possible Cause Remedy Stains and streaks Milky residues on dishes can be removed Rinse aid dosage too high too low Glasses not dishwasher proof Streaks Reduce dosage Water or limescale stains Increase dosage Use dishwasher proof glasses Use glass friendly cl...

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