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      For proper operation the sampling station should have approximately 1 to 2 full  
      turns on the handle. 
 

TROUBLE SHOOTING 
 

A.

 

If the hydrant will not shut off, examine the seat rubber for any signs of wear or damage 
from debris.   
 

B.

 

If the hydrant is leaking from the trop cap, examine the seat rubber for any signs of wear 
or damage from debris.   
 

C.

 

Replace parts as necessary or call Kupferle to have a Customer Service representative 
assist you in troubleshooting the unit. 

 

SUGGESTED SAMPLING STEPS 
 

A.

 

NOTE: Hand Hygiene – Latex gloves are the best method of hand hygiene.  Second 
option includes washing hands thoroughly or using a hand sanitizer.  

1.

 

Make sure ¼” petcock valve is closed (turn clockwise).  

2.

 

Turn upper handle to begin water flow and flush until fresh water from water 
main is obtained.  

3.

 

Stop water flow and flame (or spray) nozzle.  

4.

 

Restart water flow and reduce stream to about ¼” with no air gaps, collect 
sample (tilt bottle to reduce aeration) and stop water flow.  

5.

 

Open petcock (counter clockwise), attach pump tubing to petcock outlet and 
hand pump station free of standing water.  

6.

 

Remove pump, close petcock (clockwise) 

7.

 

Pump station YEAR-ROUND to reduce bacteria growth. 
 
NOTE: If using a chlorine-based spray to disinfect, rinse all areas exposed to 
spray thoroughly after sampling, this will reduce unwanted corrosion. 

 

 

 

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