8 Trouble-shooting
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UPA / UPA S
3400.86/17-EN
8 Trouble-shooting
WARNING
Improper work to remedy faults
Risk of injury!
▷
For any work performed to remedy faults, observe the relevant information
given in this operating manual and/or in the product literature provided by the
accessories manufacturer.
If problems occur that are not described in the following table, consultation with the
KSB service is required.
A
Pump is running, but does not deliver
B
Insufficient flow rate
C
Insufficient discharge head
D
Vibrations and noise during pump operation
E
Overcurrent relay has tripped
F
Fuses have blown
G
Pump set cannot be switched on
H
Pump set cannot be switched off
Table 30:
Trouble-shooting
A B C D E
F G H Possible cause
Remedy
26)
-
✘
-
-
-
-
-
- Pump delivers against an excessively high
pressure.
Re-adjust to duty point by opening the
shut-off element accordingly.
-
-
✘
-
-
-
-
- Pump delivers against an excessively low
pressure.
Re-adjust to duty point by closing the shut-
off element accordingly.
-
-
✘ ✘
-
-
-
- Deposits in the impellers
Remove deposits.
Contact KSB.
-
✘ ✘
-
-
-
-
- Wrong direction of rotation (three-phase
units)
Interchange two of the phases of the power
cable.
-
✘ ✘
-
-
-
-
- Wear of internal components
Replace worn parts by new ones.
Contact KSB.
-
✘
-
-
✘
-
-
- Two-phase operation
Replace defective fuse.
Check cable connections.
✘
-
-
-
-
-
✘
- No power supply
Check electrical installation.
Inform electric utility company.
✘
-
-
-
✘
-
-
- Pump clogged by sand
Clean suction casing, impellers, stage
casings and check valve.
Request particulars.
✘
-
-
-
✘ ✘ ✘
- Motor winding or power cable are
defective.
Contact KSB.
✘ ✘ ✘
-
-
-
-
- Defective or clogged riser (pipe and
sealing elements)
Replace defective pipes.
Replace sealing elements.
-
✘
-
-
-
-
-
- Water level lowered too much during
operation
Contact KSB.
✘
-
✘ ✘
-
-
-
- Impermissible air/gas content in the fluid
handled
Contact KSB.
-
-
-
✘
-
-
-
- Mechanical defect of pump or motor
Contact KSB.
-
-
-
✘
-
-
-
- System-induced vibrations
Contact KSB.
-
✘
-
✘
-
-
-
- NPSHavailable (positive suction head) is
too low.
Submerge pump deeper.
26
Release pump set pressure before attempting to remedy faults on parts which are subjected to pressure.