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for use)
•
damages or poor results due to wrong voltage or frequency
•
professional or commercial use
•
ingress of water, dust or insects into the product
•
mechanical damages, overloading
•
accidents including fire, flood, thunderbolt, etc
•
damage to any glass or porcelain ware in the product
This guarantee does not apply to any product that has been tampered with, or
to damages incurred through improper use and care, faulty packaging by the
owner or mishandling by any carrier.
In order to offer the best possible after-sales service and constantly
improve customer satisfaction, KRUPS may send a satisfaction survey to all
customers who have had their product repaired or exchanged in a KRUPS
authorised service centre.
The international KRUPS guarantee applies only for products purchased in
one of the countries listed, and used for domestic purposes only in one of the
countries listed on the Country List. Where a product purchased in one listed
country and then used in another listed country:
a) The international KRUPS guarantee does not apply in case of non
conformity of the purchased product with the local standards, such as
voltage, frequency, power plugs, or other local technical specifications
b) The repair process for products purchased outside the country of use may
require a longer time if the product is not locally sold by KRUPS
c) In cases where the product is not repairable in the new country, the
international KRUPS guarantee is limited to a replacement by a similar
product or an alternative product at similar cost, where possible.
Consumer Statutory Rights
This international KRUPS guarantee does not affect the statutory rights a
consumer may have or those rights that cannot be excluded or limited, nor
rights against the retailer from which the consumer purchased the product.
This guarantee gives a consumer specific legal rights, and the consumer may
also have other legal rights which vary from State to State or Country to
Country. The consumer may assert any such rights at his sole discretion.
*** Please keep this document for your reference should you wish to make a
claim under the guarantee
