
IF THERE IS A PROBLEM
Problem
Cause
Solution
My appliance does
not switch on.
Your appliance is not connected.
Check the connection and
voltage of your appliance.
The turbo function
does not work.
You have already reached the
maximum speed with the speed
controller (A2).
The turbo allows for maximum
speed directly without the
speed controller (A2) .
I cannot attach my
whisk (B) and mixer
(C) accessories.
Poor positioning.
Respect the assembly
direction– fig. 2.
Invert the position of the
accessories.
The whipped
cream does not
bind together and
become stiff.
The cream is not cold enough.
The whisks are not sufficiently
immersed in the mixture.
The container is not adapted
to the quantity of ingredients.
Always use chilled cream:
place the cream in the
refrigerator for at least
2 hours before use.
Tip:
place the container in
the freezer for 1 hour.
Make sure the preparation
covers at least half of the
whisks.
Tip:
use whole
cream with at least 30% fat.
The unit overheats.
The quantities of ingredients are
too large and do not respect the
amounts set out in the manual.
Adjust the amounts of
ingredients according to recipes
listed in the recipe table.
The blender shaft (E)
doesn't work.
Your appliance is not connected
or incorrect button pressed.
Check the connection or press
the Turbo button / Blender shaft
function (A3).
Does your appliance still not work?
Please contact an authorised service centre
(see list in the service booklet).
CLEANING
Unplug the unit.
You must remove the whisks or mixers or rear panel prior to cleaning - fig. 7.
Clean the whisks and mixers immediately after use to prevent egg mixture or oil residues
drying on them.
You can clean the whisks and mixers with a sponge and washing up liquid. They can be put
in the dishwasher.
Only clean the body of the appliance with a damp sponge and dry thoroughly.
Never wash the appliance in the dishwasher.
Do not use abrasive sponges or objects containing metal parts.
Never immerse the body of the appliance in water - fig. 8.
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