Kruger&Matz KM1064.2, Owner'S Manual, Page: 22 / 48

22
Owner’s manual
English
VI. Troubleshooting
1. Cannot turn on the tablet
Check the tablet’s power level, please charge it before starting. In case your
tablet still cannot be turned on, you may try to turn it off and on again.
2. No sound from earphone
Check if volume is set to ‘0’. Or earphone may be broken, please change for
another one.
3. Big noise
Check if there is dust in the earphone or speaker. Check if the file is broken.
4. Frozen to any operation
Please use a pin to reset and then restart your tablet.
5. Application does not work
The app may not be compatible with your OS or the downloaded .apk file is
broken so you may need to download a full version.
6. How delete a Google account?
If an account is added, the account is shown in “Accounts” of “Settings”, where
you may also add another account. To delete an undesired account, go to
“Settings” » “Backup & reset”. Your tablet’s internal storage, downloaded
apps, etc. will also be deleted, except the info in your flash memory. Be
careful before you carry out this operation.
IX. Technical specification
Display Size 10.1"
Resolution 1920x1200 px, IPS
Ratio 16:10
Touch panel type Capacitive
Points of touch
10
LEARN MORE
For more information on this product, go to www.krugermatz.com.
Visit www.krugermatz.com website for more products and accessories.
In case of any doubts or questions reach out to our Frequently Asked
Questions section.