Owner’s manual
24
EN
TROUBLESHOOTING
Problem
Possible reason
Possible solution
LED indicator is not on
Power adapter is
disconnected
Check the connection of
power adapter
No signal
Antenna is disconnected
Check antenna connection
Antenna is damaged/
improperly set
No signal is transmitted
No image or sound
Improper mode has been
selected on the TV
Choose proper mode on
the TV
Information that the
channel is coded /
unavailable
Coded / unavailable
channel
Choose another channel
Remote control does not
work
The device is turned off
Turn on the device
The remote control is not
pointed at the device
Point the remote control
at the device no more than
8 meters from the remote
control sensor and within
30° horizontally and 30°
vertically of the front of the
unit
There are obstacles
between the remote
control and the device
Make sure there are no
obstacles between the
remote control and the
device
The batteries are
discharged
Replace the batteries with
the new ones
Forgotten channel
password
-
Delete locked channel and
scan channels again
When the device is moved
to another room, there is
no signal
Antenna connection in
new place may be different
(lower signal strength
resulting in weaker
channel reception or no
signal)
Check antenna connection
or connect amplifier to the
antenna
