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Krell KPS 28c
Warranty
This Krell product has a limited warranty of five years for
parts and labor on circuitry and three years for parts and
labor on all mechanical components. Should this product fail
to perform at any time during the warranty, Krell will repair it
at no cost to the owner, except as set forth in this warranty.
The warranty does not apply to damage caused by acts of
God or nature.
The warranty on this page shall be in lieu of any other war-
ranty, expressed or implied, including, but not limited to, any
implied warranty of merchantability or fitness for a particular
purpose. There are no warranties which exceed beyond
those described in this document. If this product does not
perform as warranted herein, the owner’s sole remedy shall
be repair. In no event will Krell be liable for incidental or con-
sequential damages arising from purchase, use, or inability
to use this product, even if Krell has been advised of the
possibility of such damages.
Proof of purchase in the form of a bill of sale or receipted
invoice substantiating that the unit is within the warranty
period must be presented to obtain warranty service. The
warranty begins on the date of the original retail purchase,
as noted on the bill of sale or receipted invoice from an
authorized Krell dealer or distributor. Previously owned
equipment, when re-purchased from an authorized Krell
dealer or distributor, has the balance of the original warran-
ty, based on the original date of manufacture.
The warranty for Krell products is valid only in the country to
which they were originally shipped, through the authorized
Krell distributor for that country, and at the factory. There
may be restrictions on or changes to Krell’s warranty
because of regulations within a specific country. Please
check with your distributor for a complete understanding of
the warranty in your country.
If a unit is serviced by a distributor who did not import the
unit, there may be a charge for service, even if the product
is within the warranty period.
Freight to the factory is your responsibility. Return freight
within the United States (U.S.A.) is included in the warranty.
If you have purchased your Krell product outside the U.S.A.
and wish to have it serviced at the factory, all freight and
associated charges to the factory are your responsibility.
Krell will pay return freight to the U.S.A.-based freight for-
warder of your choice. Freight and other charges to ship the
unit from the freight forwarder to you are also your respon-
sibility.
Krell is not responsible for any damage incurred in transit.
Krell will file claims for damages as necessary for units dam-
aged in transit to the factory. You are responsible for filing
claims for shipping damages during the return shipment.
Krell does not supply replacement parts and/or products to
the owner of the unit. Replacement parts and/or products
will be furnished only to the distributor performing service on
this unit on an exchange basis only; any parts and/or prod-
ucts returned to Krell for exchange become the property of
Krell.
No expressed or implied warranty is made for any Krell
product damaged by accident, abuse, misuse, natural or
personal disaster, or unauthorized modification.
Any unauthorized voltage conversion, disassembly,
component replacement, perforation of chassis,
updates, or modifications performed to the unit will
void the warranty.
IMPORTANT
Connecting non-CAST components to CAST inputs or out-
puts can damage your equipment and void your warranty.
Do not attempt to change CAST cable terminations or
CAST inputs or outputs to RCA or XLR connectors. It is
electrically impossible to convert CAST input or output con-
nections for balanced or single-ended voltage operation.
The operating voltage of this unit is determined by the fac-
tory and can only be changed by an authorized Krell distrib-
utor or at the factory. The voltage for this product in the
U.S.A. cannot be changed until six months from the original
purchase date.
In the event that Krell receives a product for warranty ser-
vice that has been modified in any way without Krell autho-
rization, all warranties on that product will be void. The prod-
uct will be returned to original factory layout specifications at
the owner’s expense before it is repaired. All repairs
required after the product has been returned to original fac-
tory specifications will be charged to the customer, at cur-
rent parts and labor rates.
All operational features, functions, and specifications and
policies are subject to change without notification.
To register your product for warranty benefits,
please complete and return the Warranty
Registration Card enclosed in the shipping box
within 15 days of purchase. Thank you.
