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2.4

Transferring a call

•

During a conversation:

2.5

Switching between two calls (Broker call)

During a conversation, a second call is on hold

2.6

Three-way conference

During a conversation, a second call is on hold

key “R” on
your
terminal

number to be

called

key “R” on
your
terminal

Summary of Contents for Vox Novo Office

Page 1: ...First Get started with the analogue terminal Vox Novo Office ...

Page 2: ...How All default or customized function codes are given in the table of codes in the appended sheet Keypad Other symbols used Numeric keypad Alternative to action sequence Specific key on numeric keypad Important information OR ...

Page 4: ...l Direct N System short N 1 2 Making an internal call 1 3 Requesting automatic callback if internal number is busy 1 4 Cancelling an automatic callback dial 9 dial n required short number 000 to 999 extension n operator OR Number busy key R on your terminal ...

Page 5: ...n During a conversation to call a second person Internal Outside 2 2 Releasing the second call 2 3 Receiving a second call During a conversation you hear a beep Consulting the call key R on your terminal extension n outside call n key R on your terminal Beep key R on your terminal ...

Page 6: ...2 5 Switching between two calls Broker call During a conversation a second call is on hold 2 6 Three way conference During a conversation a second call is on hold key R on your terminal number to be called key R on your terminal key R on your terminal ...

Page 7: ...k up From another telephone that is ringing From a telephone in your pick up group 3 2 Answering the general bell If the operator is absent to answer incoming calls to the operator number of telephone ringing General bell is ringing ...

Page 8: ...ssage to a number a distribution list personal code select message to copy copy message number to be called apply add a correspond ent record a comment send message OR OR OR personal code correspondent s no or list no apply record message end of recording apply ...

Page 9: ...o nothing Alcatel Lucent OmniPCX Office diverts calls to your voice mailbox 4 1 Diverting calls Immediately to another to another number To a voice mailbox Intercepting a call Not disturb external No recorded message No OR internal No ...

Page 10: ...lt recorded messages The light indicates that messages have been received Display number of new messages personal code listen to message previous message go to next message call back sender of message replay message erase message OR ...

Page 11: ...Keep in touch 4 11 4 3 When you return cancel all diversions 4 4 Activate disable the personal assistant personal assistant to activate personal assistant to deactivate personal assistant apply OR ...

Page 12: ...ting You can replace the greeting message by a personal message When you lift the receiver the voice guide asks you to initialize your voice message service enter your personal code then record your name according to voice guide instructions voice message service recordvoice greeting end of recording apply ...

Page 13: ...onal assistant reaching you with one number only personal assistant select type of diversion dial number of a colleague or your secretary dial an outside line number dial number of your mobile or DECT activate deactivate transfer to operator ...

Page 14: ...al code Your personal code is used to access your voice mailbox and to lock your telephone options personal code old code 4 digits new code 4 digits apply As long as your voice mailbox has not been initialized personal code is 1515 ...

Page 15: ...ramming your telephone 5 15 5 5 Voice guide language 5 6 Helping the operator station answer calls To activate To deactivate 3EH 21008 BNBD Ed 01 Languages Number of languages depending on the system apply ...