KORTING KNFC 62010 B, Manual, Page: 46 / 51

EN - 45
7 BEFORE CALLING AFTER-
SALES SERVICE
Errors
Your appliance will warn you if the
temperature(s) is/are at improper levels
or if a problem occurs with the appliance.
SR Alarm indicator ( ) is displayed in the
control panel.
ERROR TYPE ( ! ) SR alarm indicator
MEANING "Failure" Warning
WHY
There is/are some part(s) out
of order or there is a failure in
the cooling process.
The product is plugged for the
first time or a long-time power
interruption for 1 hour.
WHAT TO DO
Check the door is open or
not and check if the product
working 1 hour. If the door is
not open and the product had
worked 1 hour, call service
for assistance as soon as
possible.
If you are experiencing a problem with
your appliance , please check the following
before contacting the after-sales service.
Your appliance is not operating
Check if:
• There is power
• The plug is correctly placed in the socket
• The plug fuse or the mains fuse has
blown
• The socket is defective. To check this,
plug another working appliance into the
same socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The appliance door is closed properly
• There is any dust on the condenser
• There is enough space near the rear and
side walls.
Your appliance is operating noisily
Normal noises
Cracking noise occurs:
• During automatic defrosting
• When the appliance is cooled
or warmed (due to expansion of
appliance material).
Short cracking noise occurs: When
the thermostat switches the compressor
on/off.
Motor noise: Indicates the compressor
is operating normally. The compressor
may cause more noise for a short time
when it is first activated.
Bubbling noise and splash occurs:
Due to the flow of the refrigerant in the
tubes of the system.
Water flowing noise occurs: Due
to water flowing to the evaporation
container. This noise is normal during
defrosting.
Air blowing noise occurs:
In some
models during normal operation of the
system due to the circulation of air.
The edges of the appliance in contact
with the door joint are warm
Especially during summer (warm seasons),
the surfaces in contact with the door joint
may become warmer during the operation
of the compressor, this is normal.
There is a build-up of humidity inside
the appliance
Check if:
• All food is packed properly. Containers
must be dry before being placed in the
appliance .
• The appliance door is opened frequently.
Humidity of the room enters the
appliance when the doors are opened.
Humidity increases faster when the doors
are opened more frequently, especially if
the humidity of the room is high.
The door does not open or close
properly
Check if:
• There is food or packaging preventing the
door from closing
• The door joints are broken or torn
• Your appliance is on a level surface.
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