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WHY SHOULD YOU RETURN YOUR WARRANTY REGISTRATION CARD STRAIGHT
AWAY?
YOU BENEFIT FROM THE 5 YEAR WARRANTY
YOU RECEIVE UPDATE OFFERS
By returning your warranty registration card, KORTEX will inform you of
new software releases and versions of products that you are using, prices,
terms for exchange, technical specifications, etc.
YOU ARE THE FIRST TO BE INFORMED
KORTEX keeps you updated on the latest innovations, products, offers and
technical information.
HOW TO BENEFIT FROM THE HOTLINE
You can use the KORTEX HOTLINE during the warranty period. Just phone 01 49 92 55 50
and experienced technicians will offer you personalized help, or fax 01 49 92 55 48. Note: we
recommend that you note down your hardware configuration (type of modem, PC, operating
system, software used, type of telephone line, etc) and prepare your questions before
calling.
HOW TO RETURN DEFECTIVE HARDWARE
To benefit from the KORTEX 5 year warranty, it is essential that you attach a copy of your bill
of purchase when returning your hardware to us for repair and that you have sent us your
warranty registration card within 15 days of purchasing the modem. We also ask you to
attach a description of the malfunction encountered.
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KORTEX INTERNATIONAL
SERVICE REPARATION
139, 147 AVENUE PAUL-VAILLANT COUTURIER
F-93126 LA COURNEUVE CEDEX
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on