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User Manual
We hope your Koolance product will provide you with years of reliable performance.
To help avoid unnecessary RMA issues, we have prepared this list of possible
operational problems, and their most common solutions.
1. The fan says “0RPM”
This product can only read the motor speed for one fan connected to the cable
marked “FAN (RPM)”. The tachometer must be an open collector type. Do not
connect more than one tachometer to this plug, or the value can be incorrect.
2. The pump says “0RPM”
This product can only read the motor speed for one pump using an open col-
lector tachometer. Do not connect more than one pump.
3. The alarm sounds and I’m not sure why...
The offending device and value will flash in the front display whenever an alarm
sounds. Check that your alarm is configured as desired (see “ALARM SET”).
If the unit is otherwise working properly, try resetting all controller settings by
holding
▼ + ▲ for a few seconds until 3 beeps are heard.
4. The front display is locked up or not responding.
Reset all settings by holding
▼ + ▲ for a few seconds until 3 beeps are
heard. After a reset, all configuration settings (alarm, pump, relay, etc.) must
be updated again.
5. LIQ TEMP says “OPEN”.
A Koolance 10K Ohm thermocouple is not connected, defective, or is not the
expected type of thermocouple. Try reconnecting or replacing the sensor.
6. CH1 or CH2 says “----”.
A K-type thermocouple is not connected or might be defective. Try reconnecting
the wires to the terminals, or replace the sensor.
Troubleshooting
Limited Warranty
Disclaimer
Koolance Incorporated (“Koolance”) warrants each new Koolance liquid-cooled
system (“the system”), against defects in materials or workmanship for a period of
one year from the date of purchase, and agrees to repair or replace any defective
Koolance system without charge. Shipping costs are non-refundable.
This warranty is non-transferable. All warranty claims must be accompanied by the original
proof of purchase.
THIS WARRANTY DOES NOT COVER DAMAGE RESULTING FROM ACCIDENT,
MISUSE OR ABUSE, LACK OF REASONABLE CARE, SHIPPING DAMAGE,
MODIFICATIONS, THE AFFIXING OF ANY ATTACHMENT NOT PROVIDED WITH
THE PRODUCT, LOSS OF PARTS, OR OPERATING COMPONENTS AT SPEEDS OR
FUNCTIONS OTHER THAN THOSE SPECIFIED BY THEIR MANUFACTURERS.
Use of unauthorized replacement parts or liquids will void this warranty. Koolance
Incorporated will not pay for warranty service performed by a non-authorized repair
or diagnostic service and will not reimburse the consumer for damage resulting from
warranty service performed by a non-authorized repair service. No responsibility is
assumed for any special incidental or consequential damages due to a defective Koolance
product.
In order to obtain warranty service, contact our RMA department for information. The
product must be shipped postage prepaid to an authorized Koolance service location. It
is suggested that, for your protection, you return shipments of product by insured mail,
insurance prepaid. Damage occurring during shipment is not covered by this warranty.
Shipping costs are non-refundable. No other warranty, written or oral, is authorized by
Koolance Incorporated.
IN NO EVENT SHALL KOOLANCE INCORPORATED OR ITS EMPLOYEES, AGENTS,
SUPPLIERS, MANUFACTURERS, OR CONTRACTORS BE LIABLE FOR ANY
DAMAGES OF ANY KIND OR CHARACTER, INCLUDING WITHOUT LIMITATION
ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR
PROFIT, LOSS OF OR DAMAGE TO PERSONS OR PROPERTY, CLAIMS OF THIRD
PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, AND WHETHER
OR NOT THE POSSIBILITY OF SUCH LOSS OR DAMAGE HAS BEEN NOTIFIED TO
KOOLANCE INCORPORATED.
