7.Troubleshooting Guide
Problem
Possible Cause
Solution
Vehicle dose not
run
Battery low on
power
Recharge battery
Fuse has broken
Replace,see<Fuse>
Battery connector or
wires are loose
Check that battery connectors are firmly plugged into each other. If
wires are loose around the motor contact your distributor please
Battery is dead
Replace battery ,contact your distributor please
Electrical system is
damaged
Contact your distributor please
Motor is damaged
Contact your distributor please
Vehicle dose not
run very long
Batter is under
charged
Check that the battery connectors are firmly plugged into each
other when recharging
Battery is old
Replace battery, contact your distributor please.
Vehicle
runs
sluggishly
Battery low on
power
Recharge battery, contact your distributor please.
Battery is old
Recharge battery, contact your distributor please.
Vehicle is overload
Reduce weight on vehicle. Maximum user weight is 25 kgs.
Vehicle is being
used in harsh conditions
Avoid using vehicle in harsh conditions, see<safety>
Vehicle needs a
push to go forward
Poor contact of
wires or connectors
Check that the battery connectors are firmly plugged into each
other. If wires are loose around the motor, contact your distributor
please.
“Dead Spot” on
motor
A dead spot means the electric power is not being delivered to the
terminal connection and the vehicle needs repair. Contact your
distributor please.
Loud grinding or
clicking noises coming
from motor or gear box
Motor or gears are
damaged
Contact your distributor please.
Battery with not
recharge
Battery connector
adapter connector is
loose
Check that the battery connectors are firmly plugged into each
other.
Charger not plugged
in
Check that the battery charge is plugged into a working wall outlet.
Charger is not
working
Contact your distributor please.
Charger feels warm
when recharging
This is normal and
not a cause for concem
Completely read through this manual and the troubleshooting guide table before
calling. If you still need help resolving the problem
Contact your distributor please.