AM4150
Preface
ID 1051-5040, Rev. 1.0
Page xv
P R E L I M I N A R Y
Two Year Warranty
Kontron grants the original purchaser of Kontron’s products a
TWO
YEAR
LIMITED
HARDWARE
WARRANTY
as described in the following. However, no other warranties that may be granted or
implied by anyone on behalf of Kontron
are valid unless the consumer has the express written
consent of Kontron.
Kontron warrants their own products, excluding software, to be free from manufacturing and
material defects for a period of 24 consecutive months from the date of purchase. This war-
ranty is not transferable nor extendible to cover any other users or long-term storage of the
product. It does not cover products which have been modified, altered or repaired by any
other party than Kontron or their authorized agents. Furthermore, any product which has
been, or is suspected of being damaged as a result of negligence, improper use, incorrect
handling, servicing or maintenance, or which has been damaged as a result of excessive cur-
rent/voltage or temperature, or which has had its serial number(s), any other markings or parts
thereof altered, defaced or removed will also be excluded from this warranty.
If the customer’s eligibility for warranty has not been voided, in the event of any claim, he may
return the product at the earliest possible convenience to the original place of purchase,
together with a copy of the original document of purchase, a full description of the application
the product is used on and a description of the defect. Pack the product in such a way as to
ensure safe transportation (see our safety instructions).
Kontron
provides for repair or replacement of any part, assembly or sub-assembly at their own
discretion, or to refund the original cost of purchase, if appropriate. In the event of repair,
refunding or replacement of any part, the ownership of the removed or replaced parts reverts
to Kontron, and the remaining part of the original guarantee, or any new guarantee to cover
the repaired or replaced items, will be transferred to cover the new or repaired items. Any
extensions to the original guarantee are considered gestures of goodwill, and will be defined
in the “Repair Report” issued by Kontron with the repaired or replaced item.
Kontron will not accept liability for any further claims resulting directly or indirectly from any
warranty claim, other than the above specified repair, replacement or refunding. In particular,
all claims for damage to any system or process in which the product was employed, or any
loss incurred as a result of the product not functioning at any given time, are excluded. The
extent of Kontron liability to the customer shall not exceed the original purchase price of the
item for which the claim exists.
Kontron issues no warranty or representation, either explicit or implicit, with respect to its
products’ reliability, fitness, quality, marketability or ability to fulfil any particular application or
purpose. As a result, the products are sold “as is,” and the responsibility to ensure their suit-
ability for any given task remains that of the purchaser. In no event will Kontron be liable for
direct, indirect or consequential damages resulting from the use of our hardware or software
products, or documentation, even if Kontron were advised of the possibility of such claims
prior to the purchase of the product or during any period since the date of its purchase.
Please remember that no Kontron employee, dealer or agent is authorized to make any modi-
fication or addition to the above specified terms, either verbally or in any other form, written or
electronically transmitted, without the company’s consent.
