Konica Minolta BIZHUB PRO 1050EP, User Manual

Page: 666 / 734

16 Troubleshooting
16-14 bizhub PRO 1050P/1050eP
16.6 Troubleshooting Tips
Machine does not operate when power switch is on
- Check to be sure power plug is firmly inserted in electrical socket.
- Check to be sure main power switch is ON.
- Check to see if Weekly Timer function is activated. For details, refer to
“When Weekly Timer Is Activated” on page 2-30.
- Check to see if User Authentication is required on the screen. For details,
refer to “Making User Authentication” on page 2-33.
Print image is too light
- Check toner message and add toner, if required.
- Check paper for dampness. Do not leave paper in machine when humid-
ity is high.
Print image is not clean or shows spots
- Call for service if “Please call service” is displayed in the message area.
Paper mishandles during printing
- Fan paper and load it with curl side in proper location. Do not exceed the
tray capacity.
Printing does not begin after pressing [Start]
- Close Front door and left side door of main body.
- Insert or adjust the appropriate paper tray for paper size selected.
- Close Finisher door/Folding unit door/Large capacity stacker door com-
pletely.
Printing does not resume after mishandled paper is removed
- Check machine diagram on touch panel for additional indications of mis-
handled paper.
Print quality is poor
- Check paper for dampness, and replace it if necessary.
- Contact your service representative.
Using user authentication, printed sheets cannot be made after pass-
word is entered
- Check to see if the message “Print limit reached” is displayed.
- Contact the machine manager to reset limit.