Konica Minolta BIZHUB C20 Service Manual Download Page 4

bizhub C20

Outline

Maintenance

Adjustment / Setting

T

roubleshooting

Appendix

Field Service 

V

er. 1.0 Sep. 200

8

i

CONTENTS

bizhub C20 Main body

Outline

1.

System configuration............................................................................................... 1

2.

Product specifications ............................................................................................. 2

2.1

Fax specifications ................................................................................................. 4

Maintenance

3.

Periodical check ...................................................................................................... 5

3.1

Maintenance items................................................................................................ 5

3.1.1

Parts to be replaced by users (CRU) ............................................................ 5

3.1.2

Parts to be replaced by a service engineer (FRU) ........................................ 6

3.2

Maintenance parts ................................................................................................ 6

3.2.1

Replacement parts........................................................................................ 6

3.3

Concept of parts life.............................................................................................. 7

3.4

Maintenance Procedure (periodical check parts) .................................................

8

3.4.1

Replacing the tray 2 feed roller .....................................................................

8

3.4.2

Replacing the tray 1 feed roller ..................................................................... 9

3.4.3

Replacing the ozone filter............................................................................ 12

3.4.4

Replacing the toner cartridge (C/M/Y/K) ..................................................... 13

3.4.5

Replacing the imaging unit (C,M,Y,K) ......................................................... 16

3.4.6

Replacing the waste toner bottle................................................................. 20

3.4.7

Replacing the transfer roller ........................................................................ 21

3.4.

8

Replacing the transfer belt .......................................................................... 23

3.4.9

Replacing the fuser unit .............................................................................. 26

4.

Service tool ........................................................................................................... 2

8

4.1

Service material list ............................................................................................ 2

8

4.2

CE tool list........................................................................................................... 2

8

5.

Remote Setup Utility ............................................................................................. 29

5.1

About RSU.......................................................................................................... 29

5.2

Outline ................................................................................................................ 29

5.2.1

Corresponding OS ...................................................................................... 29

5.2.2

PC environments......................................................................................... 29

5.3

Connection methods........................................................................................... 29

5.3.1

Remote connection (Phone line connection) .............................................. 29

5.3.2

Local connection (USB connection) ............................................................ 30

Summary of Contents for BIZHUB C20

Page 1: ...SERVICE MANUAL 2008 09 2008 09 Ver 1 0 Ver 1 0 FIELD SERVI...

Page 2: ...S 19 MEASURES TO TAKE IN CASE OF AN ACCIDENT S 22 Composition of the service manual C 1 Notation of the service manual C 2 bizhub C20 Main body Outline 1 Maintenance 5 Adjustment Setting 115 Troublesh...

Page 3: ...SERVICE MANUAL 2008 09 Ver 1 0 FIELD SERVICE Main body...

Page 4: ...e periodical check parts 8 3 4 1 Replacing the tray 2 feed roller 8 3 4 2 Replacing the tray 1 feed roller 9 3 4 3 Replacing the ozone filter 12 3 4 4 Replacing the toner cartridge C M Y K 13 3 4 5 Re...

Page 5: ...tions for firmware upgrading 42 6 1 2 Upgrading procedure 42 6 2 Firmware upgrading procedure by updater 44 6 2 1 Updating method 44 7 Other 57 7 1 Disassembly adjustment prohibited items 57 7 2 Disas...

Page 6: ...Media feed clutch assy 99 7 3 32 Registration roller clutch CL3 100 7 3 33 1st image transfer pressure retraction clutch CL4 101 7 3 34 2nd image transfer pressure retraction clutch CL5 102 7 3 35 Sw...

Page 7: ...10 2 6 FAX PRINT 119 10 2 7 TOTAL SCAN 119 10 3 SUPPLY STATUS 120 10 3 1 C TONER 120 10 3 2 M TONER 120 10 3 3 Y TONER 120 10 3 4 K TONER 120 10 3 5 C I UNIT 120 10 3 6 M I UNIT 120 10 3 7 Y I UNIT 1...

Page 8: ...INITIAL MODE 133 11 2 11 TONER EMPTY 133 11 2 12 TONER NEAR EMPTY 133 11 2 13 I UNIT NEAR EMPTY 133 11 2 14 AUTO CONTINUE 133 11 2 15 CALIBRATION 134 11 3 PAPER SETUP 135 11 3 1 TRAY1 PAPER 135 11 3...

Page 9: ...OPERATION 155 11 8 1 MEMORY RX MODE 155 11 8 2 NO of RINGS 155 11 8 3 REDUCTION RX 155 11 8 4 RX PRINT 160 11 8 5 RX MODE 160 11 8 6 FORWARD 161 11 8 7 FOOTER 161 11 8 8 SELECT TRAY 162 11 9 REPORTING...

Page 10: ...T 171 12 4 5 EDGE STRENGTH 171 12 4 6 ECONOMY PRINT 172 12 4 7 PCL SETTING 172 12 4 8 PS SETTING 174 12 4 9 CALIBRATION 178 12 5 SYS DEFAULT MENU 179 12 5 1 EMULATION 179 12 5 2 PAPER 181 12 5 3 GRAYS...

Page 11: ...EL 195 14 3 4 RX LEVEL 195 14 3 5 DTMF LEVEL 195 14 3 6 CNG LEVEL 196 14 3 7 CED LEVEL 196 14 3 8 ECM MODE 196 14 3 9 CODING SCHEME 196 14 3 10 TONER EMPTY REPORT 197 14 3 11 PROTOCOL REPORT 197 14 3...

Page 12: ...10 14 4 25 BK CLEAR 211 14 5 COUNTER 211 14 5 1 TOTAL PRINT 211 14 5 2 FAX COUNTER 212 14 5 3 SCAN COUNTER 212 14 5 4 TRAY COUNTER 212 14 5 5 PAPER SIZE COUNTER 212 14 5 6 PAPER TYPE COUNTER 213 14 5...

Page 13: ...CTORY TEST 227 14 13 CLEAR DATA 228 14 13 1 SRAM CLEAR 228 14 13 2 MEMORY CLEAR 228 14 14 PS PCL 229 14 14 1 PRINT MENU 229 14 14 2 SOFT SWITCH 236 15 SOFT SWITCH set 237 15 1 Description 237 15 2 Def...

Page 14: ...24 SOFT SWITCH 24 Part 1 281 15 3 25 SOFT SWITCH 24 Part 2 282 15 3 26 SOFT SWITCH 24 Part 3 283 15 3 27 SOFT SWITCH 25 283 15 3 28 SOFT SWITCH 26 284 15 3 29 SOFT SWITCH 27 284 15 3 30 SOFT SWITCH 2...

Page 15: ...2 305 15 3 63 SOFT SWITCH 59 Part 3 306 15 3 64 SOFT SWITCH 60 307 15 3 65 SOFT SWITCH 61 307 15 3 66 SOFT SWITCH 62 308 15 3 67 SOFT SWITCH 63 308 15 3 68 SOFT SWITCH 64 309 16 Fax Protocols 310 16...

Page 16: ...malfunction 337 18 3 8 004C Ozone ventilation fan motor malfunction 338 18 3 9 004E DC power supply fan motor malfunction 338 18 3 10 0060 Fusing motor malfunction 339 18 3 11 0094 2nd image transfer...

Page 17: ...access error 347 18 3 39 C051 HDD full error 348 18 3 40 C052 Compact flash access error 348 18 3 41 C053 Compact flash full error 349 18 3 42 C060 Firmware update error 349 18 3 43 FFFF Interface com...

Page 18: ...ack marking 368 20 1 17 Uneven pitch 369 21 FAX error 370 21 1 Communication error 370 21 2 Outline 370 21 3 Error occurring during transmission 371 21 3 1 Error occurring during reception 371 21 4 Er...

Page 19: ...SERVICE MANUAL 2008 09 Ver 1 0 FIELD SERV...

Page 20: ...SERVICE MANUAL 2008 09 Ver 1 0 FIELD SERVICE...

Page 21: ...SERVICE MANUAL 2008 09 Ver 1 0 THEORY OF OPERATION...

Page 22: ...PARTS GUIDE MANUAL AUGUST 2008 bizhub C20 A0FD013...

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