Action
Yes
No
Step 6
Turn off the printer, reinstall the hardware options, and then turn it
back on.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved
Go to step 8.
Step 8
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Is the printer responding?
The problem is
solved.
Contact
Adjusting toner darkness
1
From the control panel, navigate to:
>
>
>
Quality
>
2
Select
Toner Darkness
, and then press
.
3
Adjust the setting, and then press
.
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Go to step 2.
Load the correct
paper size and paper
type.
Troubleshooting
111