Konfor SPS-916W, Instruction Manual

Page: 41 / 47

41
T R O U B L E S H O OT I N G
Problem Cause Solution
No mist is coming out
of the nozzle.
Humidifier is not plugged in. Plug the humidifier into a powered electrical outlet.
Humidifier is not turned on.
Press to turn on the humidifier.
No water in the tank. Add at least 2 cups of clean water into the water
tank.
Water level is low.
Humidifier produces
an unusual smell.
Humidifier is new. Remove the water cap, and place the water tank in
a cool, dry place for 12 hours.
Residual smell from diffusing
essential oil on the aroma pad.
Remove the aroma pad, rinse it under clean water,
and allow it to dry.
Water is dirty, or water has been in
the tank for a long time.
Clean the humidifier (see General Cleaning , page
38).
Humidifier makes
a loud or unusual
noise.
Water tank does not fit properly. Turn off and unplug the humidifier, then align
the water tank cap with its matching opening in
the inner chamber. Turn the safety lock to the
position.
Water level is low. Add at least 2 cups of clean water into the water
tank.
Humidifier is not level. Place the humidifier on a flat, level surface.
Humidifier is malfunctioning. Turn off and unplug the humidifier and discontinue
use. Contact Customer Support (page 46).
Mist is coming out
from the base.
Water tank is not positioned correctly. Turn off and unplug the humidifier, then align the
water tank cap with its respective opening in
the inner chamber. Turn the safety lock to the
position.
White dust appears
around the humidifier
after operation.
Water being used has a high mineral
content.
Use distilled water to fill the humidifier.
Humidifier was not properly cleaned
after last use.
Clean the humidifier (see General Cleaning , page
38). Remember to clean the water tank at least
once a month.