1-3
©
2010
Konami
Gaming
Inc.
P/N 810061
PODIUM KP3
SECTION 1 - INTRODUCTION
Terminology
The term Machine is used throughout this manual and is dened
as a physical piece of electromechanical equipment designed and
manufactured by Konami Gaming, Inc. This equipment is only for
sale and use as an amusement apparatus or in jurisdictions permit-
ting such devices.
The term Game is used throughout this manual and is dened
as the programmed operation of the machine after money, tokens,
coupons, or equivalent are accepted. Typical game characteristics in-
clude, player interaction with the machine through the use of buttons, or
mechanical reels spinning and stopping at programmed stop locations,
and payout of coins, tokens, coupons, or equivalent when reel symbol
combinations appear on the payline and match the game’s paytable.
The term Operator is used throughout this manual and is
dened as any person, partnership, company, or corporation, and/or
their legal representatives, who own, operate, service, maintain, and/
or derive prot from their association with this machine.
The term Player is used throughout this manual and is dened
as any person who deposits money, tokens, coupons, or equivalent
into the machine described in this manual for the purpose of playing
the games offered by the machine as dened by the rules and odds
set by the machine’s Operator.
Notices
This document contains the following important notes:
This symbol indicates a
CAUTION
or
WARNING.
These
indicate actions or situations that can be damaging or
dangerous to you or your equipment. Read and observe
all cautions and warnings.
This symbol indicates a
NOTE
or
TIP
. Notes and tips
are items of special interest pertaining to the section or
procedure you are reading about. They typically augment
or clarify the material.
Customer Support
Konami Gaming, Inc is committed to offering the highest
quality 24 hour, seven (7) day a week, technical support. Service
calls can be requested by calling 1.866.KGI.SLOT. E-Mail support
can be requested at [email protected]. All calls are logged
into a database to track response times, the nature of the calls and
developing trends.
Warranty and RMA Process
Warranty Policy
Warranty: 90 days parts and labor from date of sale.
RMA Process
•
RMA tags are included in the spare parts kit.
•
RMA numbers are issued by calling the Customer Support
Hotline at 1.866.KGI.SLOT.
•
Parts returned to
Konami Gaming, Inc.
will only be accepted
with an RMA number. Please do NOT send any parts back
without an RMA number.
•
Once a replacement part is issued, the Operator has 30 days
to return the old part without being charged. If the old part is
not returned within 30 days, the Operator will be charged the
full retail price for the item.
RMA Tag
(RMA) CASE #
MACHINE SERIAL #
CASINO
PART #
PART SERIAL #
PART DESCRIPTION
PROBLEM
JURISDICTION
WH ITE - F IELD EN G.
YELLOW - SH IPPI NG
MANI LA - PART
TECHNICIAN NAME
SERVICE
PARTICIPATION
WARRANTY
CUSTOMER CAUSED
TRIAL
CONTRACT MAINTENANCE
NOTE:
RMA tags are used to repair damaged equipment to
its original state of operation. Filling the RMA tag completely
is required before any repair is attempted.
