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3.4 Contact Information
Technical Support contact information:
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http://kolibriusa.com/contact/
When contacting Technical Support, please have the following available:
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Product Model
- Located on the back side of the machine.
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Serial Number
- Located on the bottom of the machine.
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Nature of the problem
- What happened, and when did it happen?
Did the machine display an error message?
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Steps already taken to resolve the problem, and the results.