12.UV sterilization stop A. Customer sits on seat.
B. The seat is covered by an object or the seat is
wet.
A. Please close cover and reactivate UV
sterilization and close toilet cover.
B. Remove objects or wipe seat.
13.No display on
A. Battery runs out.
B. Wrong battery installation.
C. Remote has not been awakened yet.
remote
14.Remote unable to
A. Battery runs out.
B. Remote and toilet distance is too far.
A. Refer to owners guide “Remote battery use
and replace” section toreplace battery.
B. Refer to owners guide “Remote to toilet
communication” section and move remote
closer to toilet.
C. Please connect toilet power supply.
D. Turn on switch to terminal box (refer to
owners guide page 0 diagram).
E. Refer to owners guide “Remote to toilet
communication” section, connect toilet to
remote.
control toilet.
C. Toilet power is not ON.
D. Toilet is under OFF mode.
E. Toilet and remote is not connected.
15.Seat temp is low
A. Seat temp is OFF.
B. Energy saving mode.
A. Refer to owners guide remote guide within
the manual for temp setting.
B. Refer to owners guide remote guide within
the manual to exit energy saving mode.
when seated.
1
16
6..No water sup
A. Water inlet valve is not OPEN.
B. Water inlet float is covered by other parts.
C. Water inlet valve float is stacked by other objects.
A. Open water inlet valve
B. Adjust other parts to avoid any contact with
float during process
C. Clean float by water.
from inlet valve.
17.No water flush when A. Wrong adjusting board and screw rod installation.
B. Discharge valve leveler and barb is not connected.
A. Re-install screw rod
B. Re-install barb on discharge valve lever
and snap in
press FLUSH FULL or
FLUSH ECO button.
1
18
8..Water level is
A. Water inlet valve float is not adjusted properly.
A. Adjust water level again
high or too low.
19.Toilet leak.
A. Foreign objects block water inlet valve float
when water enters water tank; unable to stop water;
water leak from water discharge valve overflow pipe.
B. Foreign objects on water sealing piece.
A. Adjust other parts to avoid any contact with
float during process
B. Remove foreign objects on water seal piece.
If you’re going to service the toilet, you should observe the following rules:
Turn off switch on terminal box (refer to owners guide Page 0 diagram).
If it is necessary, open water supply valve.
Please cut off power supply before servicing terminal box.
A. Change new battery.
B. Re-install battery correctly.
C. Touch remote screen.
Approach to toilet or seated
Press remote awaken button
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