Kohler K-20184K, Installation And Care Manual

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1326101-X2-C 12 Kohler Co.
Troubleshooting Guide
Symptoms Recommended Action
1. Poor flush. A. Adjust the tank water level to match the waterline.
B. Fully open the water supply shut-off valve.
C. Clear obstructions from the trapway, jet, or bowl rim
holes.
D. Clear obstructions from the waste line.
2. No flush. A. Make sure the push button rods are in place. Adjust
as needed.
3. The fill valve
turns on/off by
itself or it runs,
allowing water to
enter the tank.
A. Check the position of flush valve cable, Flush valve
cable must not overlap the valve float sinks.
B. Check the position of flush valve cable, flush valve
cable must not obstructive the phase of overflow
tube.
C. Clean or replace the flush valve seal if it is worn,
dirty, or misaligned with the valve seat or flush valve
seat is damaged.
D. Clean the fill valve seal of debris or replace the
seal assembly.
E. Replace the fill valve if the valve float sinks.
F. Adjust the tank water level if it is too high.
4. Long tank fill
cycle.
A. Fully open the water supply shut-off valve.
B. Clean the valve inlet, valve head, or supply line.
Flush the lines.
C. Clean the valve inlet, valve head, or supply line.
Flush lines.
5. Noisy tank fill
cycle.
A. Partially close the water supply shut-off valve if the
water pressure to the toilet is too high. Check the
toilet performance following any such adjustment.
B. Remove dirt or obstructions from the valve head.
Flush the lines.