Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
5.
Noisy operation.
A.
Metal suction screen is not in place
over the plastic suction cover.
A.
Position the metal suction screen over
the plastic suction cover to prevent
cavitation.
B.
Insufficient water level in the
overflow channel.
B.
Fill the bathing well until water flows
over the bathing well rim, into the
overflow channel, and covers the
overflow channel sensors. Suggested
fill level is to the drain overflow.
Make sure the bath drain seals
properly.
C.
Pump/motor rattles.
C.
Make sure the pump/motor banding
straps have been cut.
6.
Water
temperature drops
significantly over
20 minutes of
operation.
A.
Heater limit switch tripped. Indicator
light should be
″
On
″
during
operation.
A.
Reset the GFCI/RCD.
B.
Heater does not work.
B.
Check the wiring or replace the
heater. Refer to the installer/dealer.
7.
Chromatherapy
lights do not
work.
A.
Damaged wiring harness.
A.
Check the wiring harness. Refer to
the installer/dealer.
B.
Control does not work.
B.
Check wiring or replace the control.
Refer to the installer/dealer.
8.
Remote control
does not work.
A.
Batteries improperly installed or
dead.
A.
Replace batteries.
B.
Antenna on wiring harness is
damaged.
B.
Replace wiring harness. Refer to the
installer/dealer.
C.
Remote control not programmed
correctly.
C.
See remote control Homeowners
Guide or Service Manual.
D.
Remote control does not work.
D.
Replace remote control. Refer to the
installer/dealer.
E.
Control does not work.
E.
Replace control. Refer to the
installer/dealer.
9.
Water does not
reach bath rim
upon filling.
A.
No power to the unit.
A.
Turn on the power.
B.
Level probe wires loose.
B.
Check/reconnect wires. Refer to the
installer/dealer.
C.
Butterfly valves do not work.
C.
Check wiring; replace butterfly valves
if necessary. Refer to the
installer/dealer.
D.
Control does not work.
D.
Replace control. Refer to the
installer/dealer.
Warranty
Kohler
®
Produtos para Cozinhas e Banheiros Ltda Acrylic One-Year Limited Warranty
KOHLER Produtos para Cozinhas e Banheiros Ltda. (hereinafter referred to as KOHLER Brazil) acrylic
products, built to the highest global standards, incorporating the experience and tradition of more than a
century, are guaranteed to be free of defects in material and workmanship for one (1) year from the date of
purchase during normal residential use. If the product is used commercially, KOHLER Brazil warrants the
products to be free from defects in material and workmanship for six (6) months from the date of purchase.
KOHLER Brazil will, at its election, repair, replace or make appropriate adjustment exclusively through its
Authorized After Sales Service Network where KOHLER Brazil’s inspection discloses any such defects
occurring in normal usage within the warranty period. Proof of purchase (original sales receipt) must be
provided to KOHLER Brazil with all warranty claims. In addition to the warranty stated above, KOHLER
Brazil offers coverage of labor cost of the services provided by KOHLER Brazil’s Authorized After Sales
Service Network – for warranty claims occurring during the first year of the warranty period. After the first
1019731-BR5-A
English
-6
Kohler Co.