Troubleshooting (cont.)
Air System
Symptoms
Probable Causes
Recommended Action
3.
Blower motor will not
start.
A.
Power cord from blower motor
is loose, disconnected, or
damaged.
A.
Check wiring for proper
connections.
B.
User keypad cable loose or
damaged.
B.
Check wire connections. If
necessary, replace user keypad
cable.
C.
User keypad does not work.
C.
Replace user keypad.
D.
Blower motor does not work.
D.
Replace the blower motor.
4.
Blower motor stops
running and will not
immediately restart.
A.
Blower motor overheated and
protection device activated.
A.
Check for blockage at blower air
intake. Remove blockage and allow
motor to cool.
5.
Blower motor starts, some
but not all airjets are
working.
A.
Blower motor speed is too low.
A.
Increase speed.
B.
Blower motor inlet is blocked.
B.
Clean blower motor inlet.
C.
Blower motor does not work.
C.
Replace the blower motor.
D.
Blower motor discharge is
blocked.
D.
Clear blockage.
E.
Airjets are clogged.
E.
Use a small between-the-teeth
dental brush and white vinegar.
Dip the brush in the vinegar, brush
the hole, rinse the brush in clean
water, and then use the wet rinsed
brush to rinse the hole.
6.
Blower motor runs but no
air bubbles are observed.
A.
Blower motor inlet is blocked.
A.
Clean blower motor inlet.
B.
Airjets are clogged.
B.
Use a small between-the-teeth
dental brush and white vinegar.
Dip the brush in the vinegar, brush
the hole, rinse the brush in clean
water, and then use the wet rinsed
brush to rinse the hole.
C.
Blower motor does not work.
C.
Replace the blower motor.
7.
Blower motor operates,
air bubbles are observed,
but speed feature does
not work.
A.
Blower motor inlet is blocked.
A.
Clean blower motor inlet.
B.
Loose, disconnected, or
damaged wiring harness.
B.
Check wiring for proper
connections. Replace the wiring
harness if necessary.
C.
User keypad does not work.
C.
Replace the user keypad.
D.
Blower motor does not work.
D.
Replace the blower motor.
8.
Blower motor does not
turn off when the On/Off
button is pressed.
A.
User keypad does not work.
A.
Replace the user keypad.
B.
Loose, disconnected, or
damaged wiring harness.
B.
Check wiring for proper
connections. Replace the wiring
harness if necessary.
C.
Control does not work.
C.
Replace the control.
9.
Purge mode does not
work.
A.
User keypad does not work.
A.
Replace the user keypad.
B.
Control does not work.
B.
Replace the control.
10.
Bath does not purge
automatically.
A.
Blower does not work.
A.
Replace the blower.
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
1208027-2-F
16
Kohler Co.
