Troubleshooting Procedures (cont.)
Symptoms
Probable Causes
Recommended Action
F.
The receiver in the pump is
defective.
F.
Replace the receiver or pump.
G.
System has a timer kit and the
pump is not switched to the ON
position.
G.
Refer to the timer kit installation
instructions.
2.
The system will start but
will not stay ON.
A.
The receiver in the pump is
defective.
A.
Replace the receiver or pump.
3.
Whirlpool stops
automatically.
A.
System includes an integral timer
and will turn off automatically
after 18 minutes.
A.
Verify your system has an
integral timer, if yes, no
additional action is needed.
B.
Pump has overheated and the
protection devices has activated.
B.
Check for blockage at the motor
vents. Check for suction
blockage. Check for jet blockage.
Remove any blockage and allow
the motor to cool.
C.
GFCI/ELCB circuit has tripped.
C.
Identify source fault and correct.
Check that the GFCI/ELCB has
not been tripped. If problem
persists, contact an electrician.
4.
The motor starts but not
all jets fuction.
A.
Jets are closed.
A.
Rotate the jet trim ring
counterclockwise to
open/increase flow to the jets.
B.
Jets are blocked or trim ring
rotation is impeded.
B.
Glue may be obstructing the jet
opening or preventing the jet
trim ring from rotating. Remove
the trim ring and remove excess
glue.
C.
Jets not installed correctly.
C.
Reinstall the jet; check for any
O-ring damage.
D.
Pump is not supported correctly
and is cavitating.
D.
Review the installation
instructions and verify that the
pump is a the appropriate height
and tat the pump banding straps
(when applicable) have been cut.
5.
Noisy pump operation.
A.
The pump banding straps have
not been cut (models with support
blocks only).
A.
Using tin snips, cut pump
banding straps.
6.
Heater does not operate
(units with heaters only).
A.
No power to heater or it is not
connected to a separate outlet
from the pump.
A.
Verify that the heater is
connected to a separate outlet
from the pump and that the
connection has power.
B.
The water temperature is above
104°F (40°C).
B.
As a safety precaution, the heater
will not operate when the water
temperature is above 104°F
(40°C).
Kohler Co.
7
1010564-5-J
