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Symptoms

Possible Causes

Recommended Actions

1.

A.

 

Power failure

B.

 Power switch on side panel is OFF

 

C.

 

Product is on standby mode

A .

 

Wait until the power is restored

B .

 Power switch on side panel is ON 

 

C. Press “     ” button on auxiliary keyboard. 

2. Toilet fails to flush

3. Toilet is not clean

after flushing.

A. Filter screen is blocked
B. Insufficient water pressure.

 Refer to " ilter screen clean"

 Check if all tee valves are opened. If not, please open; 

 Check bend problem on inlet hose, if so, adjust hose. 

4.

5. Flush function

stops in operation

process.

A. If necessary, press the flushing button again.

B. Adjust your sitting gesture or sit on the toilet again.

6. The wash mode

runs even when

unseated.

A. The seat is covered by foreign matters

or the seat is wet.

A. Remove the foreign matters or dry seat.

7. Dryer fan stops in

operation process.

A. If necessary, press the dryer button again.

B. Adjust your sitting gesture or sit on the toilet again.

8. Deodorization fan

does not work

9.

Trouble shooting

This guide of trouble shooting is for general help only. Authorized representatives or qualified electricians of Kohler Company 

shall be able to solve all electrical failures. If you want to know about the service of warranty, please contact local dealers or 

wholesalers.

Toilet does not

work.

A. Water failure
B. Tee valve for water supply is closed
C. Power failure

D. Product is at standby mode
E. Wash mode is in progress
F. Auto-flushing is deactivated

Wash mode is

abnormal.

Water failure
Tee valve for water supply is closed or 

not opened completely

 Product is on

 

standby mode

 Not yet seated or current sitting posture 

unable to be sensed by the seat

Filter screen is blocked
Insufficient water pressure.

A. Wait until the water supply is restored
B. Fully open the tee valve for water supply

C.  Press “     ” button on auxiliary keyboard. 
D.  Seated or adjust your sitting gesture

E. Review the section of "Washing the filter screen"
F. Check bend problem on inlet hose, if so, adjust hose. 

Cover fails to

close/open

A. Remove the foreign matters or dry seat.

 Wait until the water supply is restored

 Open the tee valve for water supply

 Wait until the power is restored or review  manual 

flush" section for manual flush or flush by basin. 

D. Press “     ” button on auxiliary keyboard. 
E. Perform after flushing operation completed. 

F. Review  "Guide on remote controller setting" 

A. Flushing mode stops automatically after

continuous flushing for 5 minutes

B. The seat is unable to sense human body

A. The dryer fan stops automatically after

continuous usage for 4 minutes

B. The seat is unable to sense human body

A. The seat is unable to sense human body
B. Stop button is pressed by mistake during

operation

C. Auto deodorization function is deactivated

A. Adjust your sitting gesture or sit on the toilet again.
B. If necessary, please leave for about 2S and then sit on

the toilet again.

C. Review  "Guide on remote controller setting"

A. The seat is covered by foreign matters

or the seat is wet.

B. The toilet cover is interfered by people at

the open/close process before

B. Use the remote control or manually open/close the

cover until it works properly.  Do not block switch

during open/close process

Kohler Co.

21

1357243-T01-H

Summary of Contents for EIR K-77798T-0

Page 1: ...English page 2 23 24 44 Homeowners Guide EIR INTELLIGENT TOILET WT2 HS P TRAP P TRAP K 77798T 0 77799T 0 77800T 0 EIR INTELLIGENT TOILET WT2 HS P TRAPEX P TRAPEX K 77798T EX 0 77799T EX 0 77800T EX 0...

Page 2: ...efore initial use 10 Lid OPEN CLOSE ring OPEN CLOSE 11 Flushing your toilet 12 Auxiliary key function 14 UV sterilization function 15 Auto energy saving function 15 Deodorization 15 Prolonged seating...

Page 3: ...pipe connector is pulled or pressed with excessive force Important Risk of product damage The product may be damaged if the nozzle is applied with excessive force Important Risk of product damage The...

Page 4: ...is connected Prevent water splash on power plug only for models with power cord Prevent any exposed skin contact with heated seat too long to prevent low temperature burning In case the power cord is...

Page 5: ...oduct About 46kg Inlet water temp 1 35 Operation Environment 1 40 YES adjustable YES adjustable Water flow water pressure 0 2MPa Max rear wash shall be no less than 500ml min OFF adjustable 3 dials am...

Page 6: ...nance and cleaning instructions All information in this instruction is based on the latest published product information We always persist in improving the quality of all Kohler products We reserve th...

Page 7: ...L Seat When unseated press this button to perform Seat OPEN CLOSE action M Intelligent sterilization Press this button for overall cleaning Note when process this function cover and seat OPEN CLOSE sh...

Page 8: ...owly Press flush FULL icon to change setting per activation or deactivation circulation Long press this button to start auto cover OPEN and sensing distance setting mode cover icon blinks slowly Press...

Page 9: ...sition setting when unseated position icon blinks slowly Press position icon again to change per extension and retraction circulation 1 When position icon indicating LED lights up indicates wand exten...

Page 10: ...rotating and water flow noise When night light blink indicates self check is in process Front wash Seat temp mid Night light ON Energy saving OFF Auto cover OPEN CLOSE ON distance mid Auto flush funct...

Page 11: ...ntroller is ON Refer to page 8 for setting method Do not place any movable obstacle within 40cm in front of toilet If any the cover will open automatically if you would like to deactivate the function...

Page 12: ...When users intend to open or close the seat under normal condition the seat can open or close automatically against the trend of motion Users will not have to use force Once being stopped by any obsta...

Page 13: ...unction when power is off C Emergency flush 1 12 11 10 2 3 4 5 9 8 7 6 b For male use When seat is OPEN open seat manually or by remote Toilet will auto flush after unseated for a certain time Auto cl...

Page 14: ...1 Each function performance shall conform to factory setting 2 When use the front wash rear wash mode activate corresponding function auto deactivate after 5min D Press button to stop all functions B...

Page 15: ...ilization generated by UV lamp During UV working cycle the bacteria on nozzle surface will be eliminated by irradiation The antibacterial rate is more than 99 Measured after one UV working cycle it wa...

Page 16: ...the following rules during maintenance of your Kohler product Important Do not flush the cover directly by water including remote controller Maintenance In case of using a mixture of washing agent an...

Page 17: ...nt wash or rear wash key on the side panel to extend the nozzle Use a wet soft brush to clean the nozzle Press one of the above keys or the stop key on remote control one more time The nozzle will ret...

Page 18: ...out Disconnect the power supply turn off stop valve with power cord Turn auto protection switch handle on without power cord Take out filter and clean it Cleaning the toilet filter Filter 1 Filter 3 u...

Page 19: ...with finger and dismantle from deodorizer block bracket Reinstall new deodorizer block into deodorizer block bracket Insert deodorizer block bracket into product Reinstall side panel back Note When t...

Page 20: ...ipe has been frozen do not use the intelligent cover You need to raise the room temperature and use it after the water is thawed When the winter temperature exceeds the normal working temperature and...

Page 21: ...ter supply is closed or not opened completely Product is on standby mode Not yet seated or current sitting posture unable to be sensed by the seat Filter screen is blocked Insufficient water pressure...

Page 22: ...seat is not warm A Refer to night light function in Guide on usage of remote controller B Turn off the lights and close the curtain A User sits on the toilet B The seat is covered by foreign matters...

Page 23: ...series contains this substance Note the information provided is based on the supplier data and Kohler inspection results The product is designed not to hurt the environment Under current technology al...

Page 24: ...25 27 28 28 29 30 32 33 34 36 36 36 37 37 37 38 38 43 44 1357243 T01 H 24 Kohler Co...

Page 25: ...III Kohler Co 25 1357243 T01 H...

Page 26: ...1357243 T01 H 26 Kohler Co...

Page 27: ...T 0 77799T EX 0 77800T 0 77800T EX 0 0 07MPa 0 74MPa 220V 50Hz 1080W 1600W 77798T 0 77799T 0 77800T 0 1 5m 77798T EX 0 77799T EX 0 77800T EX 0 700mm x 418mm x 523mm 46kg 1 35 1 40 0 2MPa 500mL min 31...

Page 28: ...UV 36 90 GB21551 2 2010 2 1357243 T01 H 28 Kohler Co...

Page 29: ...I J K L M N A B C D E F G H A B 5 C 5 D E F G H 4 I J K L M Kohler Co 29 1357243 T01 H...

Page 30: ...I J K L M N A B C D E F G H 20 2 1 2 1 1 2 3 2 3 4 N J K B 1 1357243 T01 H 30 Kohler Co...

Page 31: ...D 1 2 1 2 1 2 1 2 1 2 10 L M UV UV E STOP G 5 X4 5 1 2 3 Kohler Co 31 1357243 T01 H...

Page 32: ...UV 1357243 T01 H 32 Kohler Co...

Page 33: ...B A 1 2 3 30 40cm 30 4 Kohler Co 33 1357243 T01 H...

Page 34: ...1 12 11 10 2 3 4 5 9 8 7 6 A a 1357243 T01 H 34 Kohler Co...

Page 35: ...b 1 2 30 B C 1 12 11 10 2 3 4 5 9 8 7 6 1 2 Kohler Co 35 1357243 T01 H...

Page 36: ...1 2 2 1 2 5 D B 2 C D 36 A E F UV 1357243 T01 H 36 Kohler Co IoT IoT...

Page 37: ...UV 1 2 31 1 2 UV UV UV 99 UV 18mm 8mm GB T 23131 UV UV UV 1 2 UV UV UV 24 31 3 UV UV UV Kohler Co 37 1357243 T01 H UV UV UV...

Page 38: ...A 1357243 T01 H 38 Kohler Co...

Page 39: ...2 B 2 2 Kohler Co 39 1357243 T01 H...

Page 40: ...C 1 3 2 1357243 T01 H 40 Kohler Co...

Page 41: ...D Kohler Co 41 1357243 T01 H 22761T NA...

Page 42: ...4 5 b E a 1357243 T01 H 42 Kohler Co...

Page 43: ...A B C B C C A C A 14 A B C D E 15 A B A B A B C D E Kohler Co 43 1357243 T01 H...

Page 44: ...GB T 26572 10 GB T 26572 10 Pb Hg PCBA PBB PBDE Cd Cr VI 1357243 T01 H 44 Kohler Co...

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