background image

TROUBLE SHOOTING

         Symptoms

Probable Causes

Corrective Action

No battery or wrongly connected 

No power supply or wrong connection

Object in sensing range

Dirt on the sensing window

The connector does not connect well

Check the batteries

Check the power supply and the conncetion

Remove the object

Clean the sensing window

Check the connector

No water flow
(Indicator not flashing)

The indicator flashes 1 

times every second and 

the water doesn't flow out. 

Batteries are out of power

Just power cut

DC or AC connector of AC/DC transformer 

may not connect well

 Replace batteries

  Check the power supply

  Reconnect the connector

Just finishing installation
The connector assemblies are closed 
Aerator is blocked
The filter is blocked

Wait for 30s
Open the connector assemblies 
Clean the aerator
Clean filter

No water flow while 
the indicator flashes

The connector assemblies are not open 

completely

The filter is blocked

Aerator is dirty

The supply water pressure is lower

Turn counterclockwise the adjustment bolts on 

connector assemblies with  the hex wrench

Clean filter

Clean the aerator

Check the water supply system

Low water flow while the 
indicator does not flash

Keep water out within 1 minute 
while indicator does not flash 

Object in sensing range 

Remove object

The indicator flashes every 
3 seconds and the water 
flow out.

Batteries are out of power

  Replace batteries

The indicator flashes 3 
times every second and 
the water doesn’t flow out.

Batteries are out of power

  Replace batteries

Please contact with distributor or Kohler China Investment Co., Ltd., if the trouble remains after above-mentioned actions are taken.
Please do not disassembly the other parts of the faucet freely except installing and replacing batteries.

Some trouble symptoms can be identified by the indicator's flashing. 

Refer to "Note of the Indicator Flashing"

12

1364728-T01-A

Summary of Contents for 24270T-CP

Page 1: ...efore installing the lavatory 5 As for DC type faucets please pay special attention to insert direction match of battery poles Tighten the battery cover completely to prevent its exposure to moisture...

Page 2: ...2 Adjust the water temp for faucet with temperature mixture turn off hot water valve first and then turn on the water and adjust to full cold slowly turn on hot water valve to avoid scalding If cold...

Page 3: ...4271T CP 205 205 136 136 The Top of Lavtory The Top of Lavtory G1 2 Please let user prepare external thread stop valve G1 2 G1 2 Please let user prepare external thread stop valve G1 2 AC DC Transform...

Page 4: ...valve 12 then unscrew valve assembly 10 water inlet protection cap connect valve assembly 10 inlet to Tee water inlet hose assembly 11 for cold water faucet installation unscrew valve assembly 10 wate...

Page 5: ...ct the tailpiece 18 to the trap 19 The tailpiece should extend 25mm to 55mm into the trap 18 19 Thread the drain flange 15 onto the drain Body 16 Tighten the locknut 17 by hand from the underside of t...

Page 6: ...THE AC DC TRANSFORMER ONLY USED WITH TOUCHLESS FAUCET AC Connect to electrical Source AC220V DC Connect to Faucet Connect to electrical Source Connect to Faucet Note Not allowed connect AC 220V elect...

Page 7: ...than 0 5mm The section of DC connection wire should be bigger than 0 3mm The connection pattern must according to illustrations above 2 After wire layout finished check and repair if needed Then conne...

Page 8: ...T 3 CP Tee Inlet Assy G1 2 Please prepare external thread angle valve G1 2 Note Please let users prepare the hose and tee by themselves MIN 50mm Note Please let users prepare the hose tee and check Va...

Page 9: ...sting sensing distance after power on for 30s During these 30s please do not disturb auto adjustment or place objects within the sensing range 2 The indicator flashes every 6 seconds DC type indicates...

Page 10: ...e clean th filtration system as following steps 1 Close the angle valve 2 Remove the valve assembly and take out the filter for cleaning then re install it Notice Make sure to install the filter washe...

Page 11: ...1364728 T01 A 11 2 1 30 3 1 1 3...

Page 12: ...indicator flashes The connector assemblies are not open completely The filter is blocked Aerator is dirty The supply water pressure is lower Turn counterclockwise the adjustment bolts on connector ass...

Page 13: ...10 Pb Hg PBB PBDE Cd Cr VI GB T 26572 GB T 26572 10 1364728 T01 A 13...

Page 14: ...f these hazardous materials used in this product The product service life for environment protection is 10 years Kohler Company will specify product service life based on product characteristics The p...

Reviews: