Troubleshooting (cont.)
Symptoms
Probable Causes
Recommended Action
B.
Waterfall wiring loose/damaged
or butterfly valve is faulty.
B.
Identify source of fault and
correct or replace wiring or
butterfly valve. Refer to
installer/dealer.
C.
Not enough water in footbath
basin (pump cavitates).
C.
Fill basin 3
″
(7.6 cm) over top of
suction cover.
D.
Keypad does not work.
D.
Replace keypad. Refer to
installer/dealer.
E.
Control does not work.
E.
Replace control. Refer to
installer/dealer.
5.
Waterfall lights do not
work.
A.
Loose or damaged wiring.
A.
Identify source and correct. Refer
to installer/dealer.
B.
Power supply for lighting does
not work.
B.
Replace lighting supply box in
tower. Refer to installer/dealer.
6.
Unit stops automatically
before
18 minutes.
A.
GFCI or RCD has tripped.
A.
Set/Reset GFCI or RCD.
B.
Motor overheated and protection
device activated.
B.
Check for restricted air space
around pump box, motor vent
blockage, suction/harness
blockage. Correct and allow
motor to cool.
7.
Unit does not stop
automatically
after
22
minutes.
A.
Timer mechanism accidentally
deactivated.
A.
See Service Manual. Refer to
installer/dealer.
8.
Noisy operation.
A.
Not enough water in footbath
basin.
A.
Fill basin 3
″
(7.6 cm) over top of
suction cover.
B.
Band straps (if applicable) on the
pump are not cut.
B.
Cut band straps.
9.
Remote does not work.
A.
Remote not programmed.
A.
Re-program remote following
instructions.
Kohler Co.
11
1032108-5-C
Summary of Contents for 10-Jet K-1000-H2
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