Using your device
Some simple steps to help you get the most out of your device:
The device is water and dust resistant, not water proof. It will handle normal pet activity including getting caught in
the rain however immersion in water is not recommended.
Battery life is a balance between frequency of reporting, environmental factors, and GPS availability. Typically 2 to 3
days should be achievable, however a good practice to get into is to charge the device every night when the pet
comes home for dinner. If the pet is fortunate enough to sleep inside at night, perhaps turn the device off (via the
app) to conserve power.
A word on GPS tracking; it works best when the device is outside and can ‘see’ the sky. If the device is inside or under
cover, the location will not be as accurate as the device has to decipher the weak GPS signals and will estimate the
location which may be out by quite a distance. This could lead to false Geofence alerts..
Tapping the Locate icon on the app will send a command to the device to update and return its location. This may
take a couple of minutes for the GPS chip to acquire its location. In the meantime, the location may shift to the last
Wi-Fi location obtained, however this will be replaced with a GPS derived location and you will see the pointer on the
map move as the device refines its position.