Issue
Possible cause
LED blinking red, no water coming out
Reservoir lid or metal contacts not in place
Fountain is out of water: refill
LED flashing red + blue light, water flow weak
Fountain low on water: refill
Indicator Status
LED Indicator
Steady blue
Working
Blinking blue
The filter has been used for
30 days! Time to change!
Blinking red
Low water
Single red/blue flash
Self-test on power-up
Wi-Fi Indicator
Fast blinking
Ready for set-up in SmartLink
mode
Ready for set-up in AP mode
Steady illumination
Device has properly been
setup
To reset filter:
Short press button while it is blinking blue.
To switch between SmartLink and AP mode:
Long press button (5 seconds).
To reset Wi-Fi:
Long press button (5 seconds) while the Wi-Fi indicator is blinking quickly.
TROUBLESHOOTING
