Troubleshooting
If you experience any issues at all while using this device, please check the
troubleshooting guide below to see if the symptoms of your issue are shown.
If so, then please follow the possible solution suggestion.
Problem
Possible Reason and Solution
System has no power
•
AC adapter is not connected properly
•
Socket has no power
No sound at all
•
Incorrect selection of input signal
•
Unit is in the MUTE state
•
Sound source device is not powered on
Either of the main
channels has no sound
•
Signal plug may not be plugged in correctly
•
Signal line may have short circuited
LED screen display
abnormal
•
System may be affected by nearby electrical
disturbance. Turn unit off for 1 minute, then
turn it back on again
•
Avoid direct sunshine or heat on unit
If you have any concerns, questions or warranty claims for the unit, please
contract the Kogan customer support team.
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