Kogan KASBDA20CA, User Manual

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Problem Cause Remedy
The unit cannot be
operated using the
remote control.
The unit is out of the operating range. Use the remote control
within the operating range.
The batteries are drained. Replace with new batteries.
The remote-control sensor of the unit
is exposed to direct sunlight or strong
lighting.
Adjust the lighting angle or
reposition the unit.
The TV cannot be
operated using the
TV’s remote control.
The unit is blocking the TV’s remote-
control sensor.
Position the unit so that it
does not obstruct the TV’s
remote-control sensor.
The unit cannot be
connected to a
Bluetooth device.
Bluetooth is not selected as the input
source.
Select Bluetooth as the
input source.
The unit is connected to a different
Bluetooth device.
Unpair the Bluetooth device
that is currently connected
and pair with the desired
Bluetooth device.
The unit is too far away from the
Bluetooth device.
Move the Bluetooth device
closer to this unit.
A device emitting electromagnetic
waves (such as a microwave oven)
may be located nearby.
Do not use this unit near
devices that emit
electromagnetic waves.
The Bluetooth device you are using
may not support the correct protocol.
Use a supported Bluetooth
device.
The connection profile registered in
the Bluetooth device may not be
functioning correctly.
Delete the connection
profile in the Bluetooth
device then reconnect the
device to this unit.
No sound can be
heard, or the sound
cuts off intermittently.
The volume on the Bluetooth device
may be too low.
Raise the volume on the
Bluetooth device.
Bluetooth is not selected as the input
source.
Select Bluetooth as the
input source.
Playback on the device has not been
started.
Begin playback on the
device.
The sound output on the Bluetooth
device may not be set to this unit.
Select this unit as the
output destination on the
Bluetooth device.
The connection to the Bluetooth
device was cut off.
Connect with the Bluetooth
device again
The unit may be too far away from
the Bluetooth device.
Move the Bluetooth device
near this unit.
TROUBLESHOOTING