16
Troubleshooting
Your dryer is capable of diagnosing a number of its own problems.
It will sound a continuous series of beeps and display a code to
alert you that it has a problem that you can correct yourself. To
stop the beeps sounding, press any button on the control panel.
Please do not try to continue your drying cycle once you stop the
alert. You must address the problem the dryer is alerting you to by
referring to this chart.
If you are unable to address your fault by the troubleshooting
steps below, please contact our after sales service team on 1300 2
KOGAN (56426) for further advice.
ERROR DISPLAYS
TROUBLE SHOOTING
DISPLAY
PROBLEM
SOLUTION
“FULL”
The water collection tank is full and needs
to be emptied.
Check whether the water collection tank is full and
empty waste water.
If using the bypass hose (drain hose), check whether
the water tank or drain hose is blocked.
If using the bypass hose (drain hose), check that the
hose is still attached at the back of the machine, and
has not become kinked or squashed.
Child Lock + “9h”
Temperature sensor failure
Please contact our after sales service team.
Child Lock + “6h”
Humidity sensor failure
Please contact our after sales service team.
Child Lock + “3h”
Heater failure
Please contact our after sales service team.
DISPLAY
PROBLEM
SOLUTION
Pressing the ‘On/Off’ button does not
turn on the dryer. “FULL”
Fault with the household power supply
or fuse.
Try plugging in another electrical appliance in
the same power point and testing.
Dryer does not heat.
Is your dryer set to the ‘Cool’ or ‘Refresh’
programs?
Refer to this manual for the various drying
programs and try using an alternative program.
The dryer may have completed its drying
portion of the cycle and now cooling
down the clothes?
-
The water tank may be full?
Empty the water tank.
Pressing the Play/Pause button does
not start the drying program.
The door may be open or not completely
closed?
Check the door is closed completely.
The water tank may not be completely
inserted.
Remove the water collection tank and re-insert
fully.
The dryer may be experiencing an error.
Refer to the error displays section above.
Delay start may be activated?
Check to ensure you haven’t inadvertently set
a delay timer for the dryer to begin.
Lint filter may be full.
Check the lint filter has been emptied.
Dryer may be overloaded with clothing.
Check to ensure the dryer hasn’t been
overloaded and try removing some clothing.
