Koehler K45850, Operation And Instruction Manual, Page: 8 / 10

K4585X Loss on Heat / Thin Film Oven
Operation and Instruction Manual
K4585X-Manual
- 7-
9 Warranty
We at Koehler would like to thank you for your
equipment purchase, which is protected by the
following warranty. If within one (1) year from the
date of receipt, but no longer than fifteen (15)
months from the date of shipment, Koehler
equipment fails to perform properly because of
defects in materials or workmanship, Koehler
Instrument Company, Inc. will repair or, at its sole
discretion, replace the equipment without charge
F.O.B. its plant, provided the equipment has been
properly installed, operated, and maintained. Koehler
Instrument Company must be advised in writing of
the malfunction and authorize the return of the
product to the factory. The sole responsibility of
Koehler Instrument Company and the purchaser’s
exclusive remedy for any claim arising out of the
purchase of any product is the repair or replacement
of the product. In no event shall the cost of the
purchaser’s remedy exceed the purchase price, nor
shall Koehler Instrument Company be liable for any
special, indirect, incidental, consequential,
or
exemplary damages. KOEHLER INSTRUMENT
COMPANY,
INC. DISCLAIMS ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE. Please
save the shipping carton in the event the equipment
needs to be returned to the factory for warranty
repair. If the carton is discarded, it will be the
purchaser’s responsibility to provide an appropriate
shipping carton.
10 Returned Goods Policy
To return products for credit or replacement,
please contact Koehler Customer Service with
your purchase order number, our packing
list/invoice number, the item(s) to be returned and
the reason for the return. You will be issued a
Returned Authorization (RA) number, which must
be prominently displayed on the shipping container
when you return the material to our plant. Shipping
containers without an RA number prominently
displayed with be returned to the sender. Goods
must be returned freight prepaid. Returns will be
subject to a restocking charge, the application of
which will depend upon the circumstances
necessitating the return. Some returns cannot be
authorized, including certain products purchased
from outside vendors for the convenience of the
customer, products manufactured on special order,
products shipped from the factory past ninety (90)
days, and products which have been used or
modified in such a way that they cannot be
returned to stock for future sale.