Troubleshooting
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53
Computer/connectivity problems
Memory card not
recognized or camera
freezes with card.
■
Card may be corrupted. Format card in camera (
see page 35
.)
■
Change image storage location to internal memory (
see
page 33
).
If
Try one or more of the following
Computer does not
communicate with
the camera
■
Insert a charged battery (
see page 2
).
■
Turn on the camera.
■
Make sure the proper USB cable is connected on camera and
computer port (
see page 47
). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■
Make sure the EasyShare software is installed (
see page 46
).
Pictures do not
transfer to computer
■
Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting (
see page 35
).
■
Make sure the external device settings are correct (see the
device’s user’s guide).
If
Try one or more of the following
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