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Kodak ScanMate i940M User Manual Download Page 33

A-61800   July 2013

30

Cleaning or replacing the feed module

IMPORTANT:  Before removing the feed module cover, the tabs need 

to be in the lower position.

1. Power on the scanner by opening the top cover.

2. Open the scanner cover. The feed module tires will rotate and lower 

the tabs.

Tabs

Summary of Contents for ScanMate i940M

Page 1: ......

Page 2: ...to scan 10 3 Scanning 11 Getting your scanner ready 11 Scanning applications 13 Icons 14 Making your first scan with Presto PageManager 17 Changing Presto PageManager default scan settings 18 Scanning cards with NewSoft Presto BizCard 19 Changing Presto BizCard default scan settings 21 Scanning using the Scan To icon 22 Changing Scan default settings 23 Optional connections 24 ...

Page 3: ... 28 Cleaning or replacing the feed module 30 Cleaning the imaging guides 33 Supplies and consumables 34 Troubleshooting 35 Problem solving 35 LED error codes 39 Contacting Service 40 Appendix A Specifications A 1 System requirements A 3 Appendix B Warranty B 1 ...

Page 4: ...Mate i940M Scanner comes complete with NewSoft Presto PageManager and NewSoft Presto BizCard Xpress which offers organizational collaboration and scanning capabilities NOTE The Scroll button and Scan button on the scanner are not functional These functions are performed by NewSoft Presto PageManager and NewSoft Presto BizCard Xpress without having to use the scanner What s in the box Kodak ScanMat...

Page 5: ... Scanner components Front view Top cover Side guide Scan button Scanner cover Status window Scroll button Side guide Input tray extender Input tray Card feeder Thick document switch Card feeder tray Not active Not active ...

Page 6: ...A 61800 July 2013 3 Inside view Rear view Feed module and cover Imaging guides Separation roller and cover Power port USB port Serial number ...

Page 7: ...e NOTE If your computer does not have a CD ROM drive you can download this software and follow the instructions at www kodak com go i940forMac 2 Double click on the CD icon A folder window will be displayed 3 Double click on the Package icon 4 Click Continue The Welcome screen will be displayed 5 Click Continue Install Software ...

Page 8: ...lick Agree to continue 8 Click Install 9 If your computer is password protected you will be asked to enter your password then click Install Software The installation will start 10 When the installation is complete click Close 11 Close the Folder window and remove the Kodak ScanMate i940M Scanner for Macintosh computers Installation CD from the CD ROM drive ...

Page 9: ...le and USB data cable this connection is typically used when the scanner is used in a stationary location See the section entitled Optional connections for more information on Option 2 and Option 3 Option 2 Using the USB data cable this connection provides easy portability when using the scanner in different locations Option 3 Using the USB power cable and USB data cable when scanning thick docume...

Page 10: ...Select the appropriate AC plug adapter for your region from the supply of plug adapters packed with your scanner 2 Attach the correct plug adapter to the power supply and insert the power supply into the wall outlet 3 Plug the AC power cable into the power port on the scanner ...

Page 11: ...800 July 2013 8 4 Attach the USB data cable to the scanner USB port located on the back of the scanner 5 Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer ...

Page 12: ...een light is steady the scanner is ready Do not disconnect the AC power cord while the cover is open To turn the scanner off close the top cover It is recommended that you keep the top cover closed when the scanner is not in use By default if the scanner is on and left idle for more than 60 minutes after the scanner goes into Energy Star mode the scanner will power off To power the scanner back on...

Page 13: ...paper clips on documents may damage the scanner and documents All inks and correction fluids on the paper must be dry before scanning is started Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first If you are scanning thick documents i e card stock etc using the input tray move the card feeder thick document s...

Page 14: ... 1 Be sure the scanner is on and ready to scan green indicator light is on and constant 2 Pull out the document extender on the input tray 3 Adjust the side guides by sliding them in or out to accommodate the size of the documents you are scanning Scanning ...

Page 15: ...A 61800 July 2013 12 4 In Applications click on the Presto PageManager folder and then open the PageManager application ...

Page 16: ...s scan and share incoming client correspondence with a co worker in a branch office create a searchable PDF of a printed report scan and print fax an invoice scan a photo to add to a presentation NewSoft Presto BizCard Xpress Kodak provides NewSoft Presto BizCard Xpress which allows you to quickly and easily convert the contact information from business cards into a searchable digital database tha...

Page 17: ...Presto BizCard Xpress or both applications They can also be made readily available by placing them on the DOCK of your computer Use this icon to launch NewSoft Presto PageManager Use this icon to scan an image when using NewSoft Presto PageManager Use this icon to scan an image when using NewSoft Presto BizCard Xpress ...

Page 18: ...ft Presto PageManager or NewSoft Presto BizCard Xpress HELPFUL HINT The Scan To icon allows you to easily scan When using this icon for the first time Launch it from the LAUNCH PAD Click the Scan To icon on the menu bar and select Open Presto Scan Buttons Preferences ...

Page 19: ...he Presto Scan Buttons Preference screen will be dis played Check Start Presto Scan Buttons when the system starts checkbox and click Apply The Scan To icon will automatically be located in the top menu bar of your computer ...

Page 20: ...input tray Be sure the front side of the document is positioned against the input tray and the top of the document is inserted into the input tray first 2 Using the Scan To icon select Scan To PageManager When the document has finished scanning the image s will be displayed on the Presto PageManager View window ...

Page 21: ...display the Default Scan Options window 2 If desired change any of the settings on this window or click Manage Profile to display the Setting Shortcuts where you can make any additional changes i e resolution See the Scanning Setup Guide for Macintosh Computers for a description of these scan settings ...

Page 22: ...dit card slide the card feeder thick document switch to the right see Scanner Components Front view in the Overview section for the location of this switch 2 If you are using Presto BizCard Xpress for the first time launch Presto BizCard Xpress from the Presto BizCard Xpress Introduction screen and click the Launch BizCard Xpress at system startup checkbox ...

Page 23: ... on the menu bar and select Select Source 4 Select KODAK Scanner i900 and click Select 5 Click the BizCard Xpress icon and select Acquire Business Card from the drop down menu The card will scan and be displayed in the Edit Card window If the image s is acceptable click Transfer or Transfer All If the image s is not acceptable click Discard or Discard All ...

Page 24: ...ss default scan settings 1 Click the BizCard Xpress application icon and select Preferences The Preferences window will be displayed 2 Click the Scan icon to display the scanning options 3 If desired change any of the settings displayed on this window ...

Page 25: ...r NOTE When the Scan icon is on the menu bar you do not need to open the application BizCard Xpress or PageManager 1 Click on the Scan To icon to display scanning options 2 Click on Select Source TWAIN to display the Select Source window 3 Click on KODAK Scanner i900 and click Select 4 Click the Scan To icon and select the application option you want to use i e Scan to Mail Copy to Print etc ...

Page 26: ...can Buttons Preferences to open the Preferences window 3 If desired change any of the settings on this window or click Manage Profile to display the Setting Shortcuts where you can make any additional changes i e resolution See the Scanning Setup Guide for Macintosh Computers for a description of these scan settings ...

Page 27: ...nnections Option 2 Using the USB data cable 1 Attach the USB data cable to the scanner USB port located on the back of the scanner 2 Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer ...

Page 28: ...er port on the scanner 2 Attach the other end of the USB power cable to the proper USB port on your laptop or desktop computer 3 Attach the USB data cable to the scanner USB port located on the back of the scanner 4 Attach the other end of the USB data cable to the proper USB port on your laptop or desktop computer ...

Page 29: ...titled Supplies and consumables later in this chapter provides a listing of the supplies required to clean your scanner IMPORTANT Use only cleaners such as those provided through Kodak Parts Services Do not use household cleaners Do not use air liquid or gas spray cleaners Allow surfaces to cool to ambient temperature before use Do not use cleaners on hot surfaces Use adequate ventilation Do not u...

Page 30: ...rollers from side to side Rotate the rollers to clean the entire surface IMPORTANT The roller cleaning pad contains sodium lauryl ether sulfate which can cause eye irritation Wash your hands with soap and water after performing maintenance procedures Refer to the MSDS for more information Rollers ...

Page 31: ...or replacing the separation module 1 Release the separation roller cover 2 Remove the separation roller If the separation roller is worn and there is a degradation of feeder performance replace the separation roller and go to Step 4 ...

Page 32: ... 29 If the separation roller needs to be cleaned continue with Step 3 3 Wipe the rollers from side to side 4 Reinstall the cleaned separation roller or install a new separation roller 5 Close the separation roller cover ...

Page 33: ...ing the feed module IMPORTANT Before removing the feed module cover the tabs need to be in the lower position 1 Power on the scanner by opening the top cover 2 Open the scanner cover The feed module tires will rotate and lower the tabs Tabs ...

Page 34: ...y squeezing the tabs on each side of the cover and lifting the cover out of place 4 Remove the feed module NOTE It may be necessary to place your finger in the opening underneath the scanner cover and push up on the module to release it from its position ...

Page 35: ...eeder performance replace the feed module and go to Step 6 If the feed module tires need to be cleaned continue with Step 5 5 Wipe the rollers from side to side 6 Reinstall the cleaned feed module or install a new feed module 7 Reinstall the feed module cover and close the scanner cover ...

Page 36: ...ul not to scratch the glass IMPORTANT Staticide wipes contain isopropanol which can cause eye irritation and dry skin Wash your hands with soap and water after performing maintenance procedures Refer to the MSDS for more information 3 Wipe the front and rear imaging guides again with an almost dry Staticide wipe to remove any streaks 4 When finished close the scanner cover and reconnect the power ...

Page 37: ...annerstore kodak com NOTE Items and catalog numbers are subject to change Description CAT No Feed Module Assembly 846 7839 Separation Module Assembly 177 5246 Kodak Digital Science Roller Cleaning Pads 853 5981 Kodak Digital Science Transport Cleaning Sheets 169 0783 Staticide wipes for Kodak Scanners 896 5519 ...

Page 38: ... document s from inside the scanner Close the scanner cover and resume scanning Distorted images The feeder holds up to 20 documents in the input tray While scanning is taking place you cannot add documents to the feeder If you do add documents your images may be distorted Image has clipped corners If your images have clipped corners the skew angle was too large for the scanner to handle Be sure d...

Page 39: ... a licensed electrician the computer was restarted after installing the software document s is making contact with the feed rollers the scanner is properly connected The scanner will not work if only the USB 2 0 power cable is connected Image quality is poor or has decreased Clean the scanner See the procedures in the Maintenance chapter Roller marks appear on the document after scanning Clean the...

Page 40: ...ng thick documents and to the left when scanning normal documents all documents meet the specifications for size weight and type See Appendix A Specifications for more information the scanner is clean No images are being displayed Documents should only be inserted in the feeder after the scanner is powered up and ready If you are scanning one side of a document be sure the side you want to scan is...

Page 41: ...anner is running slow Your computer may not meet the minimum requirements for the scanner The scanner is rated and designed to operate with USB 2 0 but will function with USB 1 1 If you are using a USB 1 1 connection update your connection to USB 2 0 ...

Page 42: ...oblem Remedy U6 Scanner cover is open Close the scanner cover E4 Scanner error Turn the scanner off then on again Restart the scanning application and try again If the problem persists contact Technical Support E5 Scanner time out Check USB cable then turn off the scanner and turn it back on again U8 Misfeed detected The scanner has detected a multifeed document U9 Document jam Open the scanner co...

Page 43: ...rs to obtain the current phone number for your country 2 When calling please have the following information ready A description of your problem The scanner model and serial number located on the back of the scanner Computer configuration Software application you are using ...

Page 44: ... color 200 dpi 8 ppm 16 ipm USB power Scanning Technology Contact Image Sensor CIS x 2 Grayscale output bit depth is 8 Color capture bit depth is 24 Color output bit depth is 24 Scan Resolutions 100 150 200 240 250 300 400 600 and 1200 dpi File Format Output BMP TIFF JPEG RTF Searchable PDF PDF Acceptable Paper Weight 4 9 to 398 g m2 10 7 to 220 lbs Maximum document size 21 6 x 152 4 cm 8 5 x 60 i...

Page 45: ...tended 109 mm 4 29 in with tray closed Scanner Weight 1 3 kg 2 86 lbs Host Connection USB 2 0 Operating Temperature 10 C to 35 C 50F to 95 F Humidity 10 to 85 RH Environmental Factors Energy Star qualified scanners Power Consumption Off mode 1 0 watts Running 15 watts Energy Star 4 3 W base limit Acoustic Noise Sound Power level Operating less than 58 dB Off mode less than 46 dB Bundled software T...

Page 46: ... recommended system configuration to run Kodak ScanMate i940M Scanner for Macintosh computers Recommended processor and memory Core Duo 2 1 GHz processor 2 GB of RAM with USB 2 0 connection Supported operating systems 10 6 Leopard 10 7 Snow Leopard 10 8 Mountain Lion ...

Page 47: ...Warranty period applicable to the Product will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular Kodak Scanner All Kodak Scanners are subject to the Warranty Exclusions described below A Kodak Scanner found to be defective or which does not conform to the product specifications will be repaired or replaced with new or re...

Page 48: ... or a service provider authorized by Kodak or by tampering use of counterfeit or other non Kodak components assemblies accessories or modules d by misuse unreasonable handling or maintenance mistreatment operator error failure to provide proper supervision or maintenance including use of cleaning products or other accessories not approved by Kodak or use in contravention of recommended procedures ...

Page 49: ...DLESS OF THE CAUSE SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE INCLUDE BUT ARE NOT LIMITED TO LOSS OF REVENUE OR PROFIT LOSS OF DATA DOWNTIME COSTS LOSS OF USE OF THE PRODUCT COST OF ANY SUBSTITUTE PRODUCT FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES If there is any conflict between other sections of this appendix and the Limited Warranty the terms of the Limited Warrant...

Page 50: ...g the problem over the phone The end user may be asked to run some simple self diagnostic tests and report the resulting status and error code messages This will assist the Response Center in determining if the problem is the Kodak Scanner or another component and if the problem can be resolved over the phone If the Response Center determines a hardware problem exists that is covered either under ...

Page 51: ...products should be returned to Kodak in the original shipping container or an authorized packaging box for the units being returned Purchaser must install the shipping restraint before the Kodak Scanner is shipped When the original packaging is not available contact Kodak s Response Center at 800 822 1414 for part numbers and replacement packaging ordering information Return procedure Eligible pur...

Page 52: ... to meet commitments Downtime can be very expensive not just in the cost of the repair but also in time lost To help alleviate these problems Kodak may use one of the service methods listed below depending upon product type in providing service under its Limited Warranty Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card The Limited Wa...

Page 53: ...e problem a service call will be opened and logged An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located within the contiguous forty eight 48 United States in certain areas of Alaska and Hawaii and if there are no security safety or physical requirements that would restrict the Field Engineer s access to the scanner For additional in...

Page 54: ... product must be received by Kodak within ten 10 days of the end user s receipt of the replacement product or the end user s credit card will be charged the list price of the replacement product Shipment of replacement Imaging Product will be made at Kodak s expense and choice of freight carrier Shipments not made under Kodak s directions and choice of freight carrier may void the Limited Warranty...

Page 55: ...e Kodak Scanner must have the shipping restraint installed before it is shipped When the original packaging is not available contact Kodak s Response Center at 800 822 1414 for ordering information Eligible purchasers seeking services for Kodak Scanners must obtain a Return Material Authorization number RMA by calling 800 822 1414 and within ten 10 business days from the date of issuance of the RM...

Page 56: ...lly purchased the Kodak Scanner for their own personal or business use and not for resale Consumables Consumables are items that wear out under normal use and must be replaced by the end user as needed Consumables supplies other expendable items and those items identified as being the user s responsibility in the User s Guide are not covered under the Limited Warranty If any of the above excluded ...

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