Getting help
www.kodak.com/go/support
19
The camera gets wet
inside.
■
Keep doors watertight
(
page i
)
.
■
If the camera is wet inside, open all doors. Remove the card.
Do not turn on the camera. Let it dry for at least 24 hours.
Videos are blurry.
■
Ensure that the lens is clean.
■
Ensure that the subject is at least 1 m (3.3 ft) from the lens.
■
If your hand is unsteady, turn on Image Stabilization
(
page 14
).
Videos do not play on a
TV.
■
Ensure that an HDMI or AV Cable is properly connected
directly to the TV input (
page 13
).
■
Ensure that the TV’s settings are correct for an HDMI or AV
connection, according to your TV’s specifications.
■
Ensure that the Video Output is set correctly (
page 14
).
Long videos are divided at
the 4 GB mark.
■
To accommodate the FAT32 file structure, videos are split at
the 4 GB mark.
Videos are low resolution.
■
If no card is inserted and the camera is powered by the AC
adapter, then videos are taken in low resolution and are not
saved. (The camera is in Demo mode.) Insert a card or unplug
the AC adapter.
Videos are not saved.
Camera will not work with
optional remote control.
■
Ensure that the battery is correctly inserted in the remote
control.
■
Ensure that the camera infrared receiver (on bottom of
camera) and the remote control have an unobstructed path.
■
Try a different angle, or move closer.
Solve problems with
ARCSOFT
MEDIAIMPRESSION for
KODAK Software.
■
Go to
www.arcsoft.com/support
. (For other applications, go to
their support sites.)
Problem
Solution
