Getting help
16
www.kodak.com/go/easysharecenter
NOTE: If problems persist, go to
www.kodak.com/go/support
and click Step-by-Step Solutions
& Repair.
Problem
Solution
No power.
■
Ensure the battery is correctly inserted, charged.
LCD is not clear.
■
Choose an LCD Glare Shield (
page 13
).
LCD is B&W.
■
Choose a different LCD Glare Shield (
page 13
).
Videos are choppy
or jumpy when
played on a
computer.
■
Use ARCSOFT MEDIAIMPRESSION Software for
KODAK Software for video playback (
page 7
).
■
Ensure that the computer system requirements
are met. Go to
www.arcsoft.com/support
.
Videos are blurry.
■
Ensure that the lens is clean.
■
Turn on Electronic Image Stabilization
(
page 13
).
■
If using a tripod, turn off Electronic Image
Stabilization.
■
For underwater videos, see
page 14
.
Videos do not play
on a TV.
■
Ensure that an HDMI or AV Cable is properly
connected directly to the TV input (
page 12
).
■
Ensure that the TV menu settings are correct for
an HDMI or AV connection.
■
Ensure that Video Out is set correctly (
page 13
).
Videos are in low
resolution and/or
are not saved.
■
If no card is inserted and the camera is powered
by the AC adapter, then videos are taken in low
resolution and not saved. (The camera is in Demo
mode.) Insert a card or unplug the AC adapter.
Problems with
ARCSOFT Software.
■
Go to
www.arcsoft.com/support
.
