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Troubleshooting
Picture is too dark.
■
).
■
Move so there is no more than 11.5 ft (3.5 m) in wide angle and
6.6 ft (2.0 m) in telephoto between the camera and the subject.
■
Use Fill flash (
) or change your position so light is not behind
the subject.
■
Increase Exposure Compensation (see
Camera does not
recognize
SD/MMC card.
■
Purchase a certified SD/MMC card.
■
Reformat the card (
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■
Insert a card into the slot, then push to seat (see
Camera freezes up
when a card is
inserted or
removed.
■
Turn the camera off, then back on.
■
Make sure the camera is turned off before inserting or removing a
card.
Memory card full.
■
Insert a new card (see
), transfer pictures to the computer (see
), or delete pictures (see
Memory card and
internal memory
full.
■
Transfer pictures to the computer (see
), then format the card
or internal memory (
).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If...
Try one or more of the following