41
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Battery life is short
■
Make sure the correct battery type is installed (
see page 48
).
■
Wipe the battery’s contacts with a clean, dry cloth before
inserting it in the camera.
■
Make sure the batteries have power and are installed correctly
(
see page 1
).
■
Limit the time you review pictures/videos on the camera LCD.
■
Purchase a spare battery at
www.kodak.com/go/accessories
.
You cannot take a
picture
■
Turn the camera off, then on again.
■
Depress the Shutter button all the way (
see page 4
).
■
Make sure the batteries have power and are installed correctly
(
see page 1
).
■
Memory is full. Transfer pictures to the computer (
see page 36
),
delete pictures (
see page 20
), or insert another card.
Cannot find the
desired picture/video
■
To view pictures on a card or in internal memory,
see page 19
.
Status
Solution
Slide Show does not
run on an external
display device
■
Adjust the camera Video Out setting to NTSC or PAL (
see
page 34
).
■
Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■
Turn off the camera, then turn it back on.
■
Make sure the batteries have power and are installed correctly
(
see page 1
).
■
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 36
). Then
turn on the camera.
■
See KODAK Software Help at
www.kodak.com/go/camerasw
.
Status
Solution
