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24

www.kodak.com/go/support

Troubleshooting

Nothing 
happens when 
you try to print

Check the power connections (

page 2

).

Remove the paper tray, check that paper is properly loaded, and re-install 
(

page 6

).

If the Paper light glows steady, load paper (

page 5

).

Make sure the color cartridge is properly installed (

page 3

). If the Color 

cartridge light glows steady, install a new cartridge.

Nothing 
happens when 
you try to print 
(from PictBridge 
compatible 
device)

Check the USB connections from the PictBridge compatible device to the 
photo printer (

page 8

).

Re-establish the connection: disconnect, then reconnect the USB cable 
from the PictBridge compatible device to the photo printer.

Make sure there is at least one picture in the PictBridge compatible 
device’s internal memory or memory card.

Nothing 
happens when 
you try to print 
(from computer)

Check the USB connections from the photo printer to the computer 
(

page 13

).

Access the printer menu for your system. Remove check marks next to 
Pause Printing and Offline, if checked.

Close unnecessary software applications. Disconnect then reconnect the 
USB cable from the photo printer to the computer (

page 13

).

Make sure Kodak EasyShare software is installed (

page 10

). Install if 

necessary. If you choose Custom installation, make sure to install the 
printer driver.

Uninstall, then reinstall Kodak EasyShare software (

page 10

).

Make sure your computer meets the minimum system requirements 
(

page 10

). Upgrade your system if necessary.

If...

Try the following

Summary of Contents for EasyShare 300

Page 1: ...Kodak EasyShare photo printer 300 User s Guide www kodak com For interactive tutorials www kodak com go howto ...

Page 2: ...Eastman Kodak Company Rochester New York 14650 Eastman Kodak Company 2004 All screen images are simulated Kodak EasyShare and XtraLife are trademarks of Eastman Kodak Company P N 4J3105 ...

Page 3: ...atures www kodak com go support i Front top side view 1 On Off button light 4 Paper tray door 2 Color cartridge light 5 USB device connector for PictBridge compatible device 3 Paper tray 6 Paper light 3 6 5 4 1 2 ...

Page 4: ...dak com go support Product features Back top side view 1 Power connector DC in 4 Slot for paper path 2 USB connector to computer 5 Color cartridge installed as shown 3 Cooling vents 6 Cartridge door 2 4 6 5 1 3 ...

Page 5: ...er 5 Installing and removing the paper tray 6 Setting the picture quality on your digital camera 7 2 Printing from a PictBridge compatible camera 8 Removing the perforated tabs from the paper 9 Canceling printing 9 3 Installing software 10 Minimum system requirements 10 Installing the software 10 4 Printing from a computer 13 Connecting to a computer 13 Canceling printing 16 5 Care and maintenance...

Page 6: ... Photo printer status lights 26 7 Getting help 29 Helpful links 29 Telephone customer support 30 8 Appendix 31 Photo printer specifications 31 Important safety instructions 32 Upgrading your software and firmware 32 Additional care and maintenance 32 Warranty 33 Regulatory information 35 ...

Page 7: ...the top and back of the photo printer are not blocked When connecting power or USB cables keep the cables clear of the paper path to the front and rear of the photo printer Avoid areas where ventilation ducts open doors or frequent passersby might expose the photo printer and paper to high levels of dust and debris Airborne dirt particles can affect picture quality Allow enough space on all sides ...

Page 8: ... AC power cord to the AC power adapter then to the back of the photo printer NOTE The AC power cord included with your photo printer may not require assembly and may be different from the one shown 2 Plug the AC power cord into a power outlet 3 Press the On Off button to turn the power on The photo printer initializes and the On Off button glows steady green Turning the power off To turn the power...

Page 9: ...ck to make sure there is no slack in the color cartridge ribbon To remove slack push in on the cartridge spool then rotate the spool clockwise IMPORTANT Be careful not to rotate the spool more than necessary Doing so could reduce the number of prints you are able to make 3 Slide the color cartridge in label side up with the arrow pointing toward the photo printer Push the cartridge until it clicks...

Page 10: ...lor cartridge press the On Off button to clear the cartridge error and resume printing Handling and storing the paper To avoid fingerprints handle the paper by the edges or by the perforated tabs Do not touch the glossy side of the paper When storing paper do not remove paper that is in the paper tray Instead remove the paper tray itself then close the paper tray cover and paper tray door to keep ...

Page 11: ... from sticking together IMPORTANT Do not load more than 25 sheets of paper Use the upper limit line inside the paper tray as a guide to prevent overloading Do not load paper that is missing perforated tabs To avoid fingerprints do not touch the glossy side of the paper 4 Load the paper into the paper tray with the Kodak logo side facing down 5 Close the paper tray cover Purchase Kodak color cartri...

Page 12: ...ay locks into place IMPORTANT To ensure the paper tray fits squarely on the photo printer make sure to keep the paper tray cover all the way open while installing Pull the paper tray out to remove it Close the paper tray cover and paper tray door to keep out dust and debris When the paper tray is empty the Paper light glows steady red After refilling and installing the paper tray press the On Off ...

Page 13: ...camera Before taking pictures change the picture quality setting or resolution on your digital camera to 3 2 This ensures that the pictures you take are proportional to the photo printer paper preventing unwanted cropping of your pictures See your camera user s guide for more information ...

Page 14: ...E If the PictBridge compatible camera is already plugged in but the connection is no longer available disconnect then reconnect the USB cable to re establish the connection 3 Use your digital camera to review pictures choose printing options and print See your camera user s guide for details The On Off button blinks while printing The paper cycles four times during the printing process before the ...

Page 15: ...Remove perforated tabs only after printing Paper missing perforated tabs will not feed properly 1 Fold the tabs up then down 2 Remove each tab and discard Canceling printing To cancel printing press and hold the On Off button for two seconds The photo printer finishes the current print coating ejects the print then powers off ...

Page 16: ...uters Macintosh computers Windows 98 98SE ME 2000 SP1 or XP OS Internet Explorer 5 01 or higher 233 MHz processor or greater 64 MB RAM 128 MB RAM for Windows XP OS 200 MB hard disk space available CD ROM drive Available USB port Color monitor 800 x 600 pixels 16 bit or 24 bit recommended Power Mac G3 G4 G5 G4 Cube iMac PowerBook G3 G4 or iBook computers Mac OS 10 2 or higher Safari 1 0 or higher f...

Page 17: ...u don t see the Applications button open the Applications folder on your operating drive b Open the Utilities folder then double click Print Center c In the Printer List window click Add Printer d Select the photo printer then click Add The photo printer is added to your computer IMPORTANT When prompted take a few minutes to electronically register your photo printer and software This lets you rec...

Page 18: ...ontrol Panel may be found in the Start menu 2 Double click Add Remove Programs 3 Select Kodak EasyShare software then click Remove 4 Select Modify to uninstall single components such as the printer driver or select Remove to uninstall all components 5 Follow the on screen instructions Restart the computer if prompted Mac OS X 1 Double click the operating drive for your system 2 Select Library then...

Page 19: ...are software is installed on the computer see page 10 2 Plug the labeled end of the USB cable included with the photo printer into the labeled USB port on your computer See your computer documentation for details 3 Plug the other end of the USB cable into the USB connector on the back of the photo printer ...

Page 20: ...paper tray Failure to do so can cause paper misfeeds or jams See the EasyShare software Help for details For more information and to download the latest version of EasyShare software visit www kodak com go easysharesw Printing using other applications 1 Make sure the printer driver is installed see page 10 and the photo printer is connected to your computer see page 13 2 Open the pictures you wish...

Page 21: ...the color mode Windows 2000 XP OS 1 From the Start menu select Settings then select Printers NOTE Depending on your Start Menu configuration you may need to select Printers and Faxes from the Control Panel 2 Right click the photo printer icon then select Printing Preferences 3 Click the Color Correction tab 4 Select a color correction option then click OK Windows 98 ME OS 1 From the Start menu sel...

Page 22: ...trol from the Copies Pages pop up menu 4 Select Kodak color 5 Select a color mode option Canceling printing Windows OS based computer 1 Double click the printer icon in the system tray 2 Click the print job you want to cancel 3 From the menu bar select Document then select Cancel Mac OS X 1 In Print Center double click the printer icon 2 Click the job you want to cancel then select Delete ...

Page 23: ... of the photo printer and paper tray exit Keep power and USB cables away from the paper path Keep the surrounding area vacuumed and litter free Protect the photo printer from tobacco smoke dust sand and liquid spills Avoid placing objects on the photo printer Keep the photo printer accessories and supplies away from direct sunlight and out of high temperature environments such as a vehicle parked ...

Page 24: ...ning the paper feed roller 1 Unplug the AC power cord from the power outlet 2 Remove the paper tray from the photo printer and leave the paper tray door open 3 Lightly moisten a lint free cloth with water IMPORTANT Do not use cotton or cotton swabs to clean the paper feed roller 4 Use the moistened cloth to gently wipe clean the surface of the paper feed roller Advance the feed roller with your th...

Page 25: ...r purchasing the AC power adapter and cord for the region to which you are traveling 1 Disconnect the power and remove all cables 2 Remove the paper tray from the photo printer close the paper tray cover and the paper tray door on the photo printer 3 Repack the photo printer in the original packing box or use a travel bag sold separately Purchase an AC power cord travel bag and other accessories a...

Page 26: ...tall the paper tray then press the On Off button Check the paper 1 Remove the paper tray page 6 2 Inspect the paper supply make sure paper is not damaged in any way or removable tabs have not been detached Reload with new paper if necessary 3 Carefully fan the paper to keep the sheets from sticking together 4 Reload the paper tray Do not exceed the fill line 5 Re install the paper tray then press ...

Page 27: ...er 3 Remove the paper supply from the paper tray Carefully fan the paper to keep the sheets from sticking together 4 Reload the paper tray Do not exceed the fill line 5 Re install the paper tray then press to resume printing If the Color cartridge light is blinking quickly check the color cartridge IMPORTANT The color cartridge may lock in place if there is a paper error Do not attempt to remove t...

Page 28: ...lly fan the paper to keep the sheets from sticking together 6 Reload the paper tray Do not exceed the fill line 7 Re install the paper tray then press to resume printing Print is smudged Fingerprints may be on glossy side of paper Handle paper by the edges or by the removable tabs page 4 Print is spotted Check to see if the paper is dirty and use a dry lint free cloth to wipe the paper clean For e...

Page 29: ...mera user s guide for details Adjust the exposure compensation on your camera and try re taking the picture See your camera user s guide for details Edit the picture using Kodak EasyShare software on your computer See the EasyShare software Help for details Make sure the photo printer is not placed in direct sunlight or is not operating in a high temperature environment Make sure the cooling vents...

Page 30: ...ible device to the photo printer Make sure there is at least one picture in the PictBridge compatible device s internal memory or memory card Nothing happens when you try to print from computer Check the USB connections from the photo printer to the computer page 13 Access the printer menu for your system Remove check marks next to Pause Printing and Offline if checked Close unnecessary software a...

Page 31: ...hts page 26 Check to see if the paper tray is empty or if paper is missing perforated tabs Reload paper if necessary page 5 then try again Make sure paper is not jammed Clear the jam if necessary page 21 then try again Turn the power off then on again and try again IMPORTANT Upon reconnecting the power the color cartridge may advance to the next picture slot on the ribbon resulting in a supply mis...

Page 32: ...per error Do not attempt to remove the cartridge without first clearing the paper error Make sure the Paper light is off before attempting to remove the cartridge see Paper light Light is off The power is off None required Connect the power and press to turn the power on page 2 Light glows steady The photo printer is on None required Light blinks The photo printer is printing None required ...

Page 33: ... the cartridge see Paper light Light is off The color cartridge is properly installed and is working normally None required Light blinks Slow blink for several seconds the color cartridge is nearly depleted None required Fast blink there is a color cartridge jam Clear the jam page 21 then press Light glows steady The color cartridge is depleted Install a new color cartridge page 3 then press The c...

Page 34: ... required Light blinks There is a paper jam Clear the jam page 21 then press Printing stopped during mid print the paper may be damaged or is missing removable tabs page 22 Remove loose paper Check the paper supply Reload with new paper if necessary then press Light glows steady The paper tray is empty Load paper page 5 then press The paper tray is not installed or is improperly installed Remove t...

Page 35: ...ion on EasyShare software www kodak com go easysharesw or click the Help button in the EasyShare software Get help with the Windows operating system and working with digital pictures www kodak com go pcbasics Other Get support for Kodak docks cameras software accessories more www kodak com go support Get information on Kodak EasyShare printer docks and photo printers www kodak com go photoprinters...

Page 36: ...age you received Australia 1800 147 701 Greece 00800 441 25605 Spain 91 749 76 53 Austria 0179 567 357 Hong Kong 800 901 514 Sweden 08 587 704 21 Belgium 02 713 14 45 India 91 22 617 5823 Switzerland 01 838 53 51 Brazil 0800 150000 Italy 02 696 33452 Taiwan 0800 096 868 Canada 1 800 465 6325 Japan 03 5540 9002 Thailand 001 800 631 0017 China 800 820 6027 Korea 00798 631 0024 UK 0870 243 0270 Denma...

Page 37: ...anada only 100 V to 240V AC 50 60 Hz via AC power adapter all other countries Print speed Approximately 90 seconds for full 4 x 6 in 102 x 152 mm print NOTE Print speed is dependent on picture size number of continuous prints and environmental conditions Dimensions Without paper tray 5 39 x 7 44 x 2 91 in 137 x 189 x 74 mm With paper tray 13 23 x 7 44 x 2 91 in 336 x 189 x 74 mm Weight Without pap...

Page 38: ...er than those specified herein may result in exposure to shock and or electrical or mechanical hazards Upgrading your software and firmware Download the latest versions of the software included on the Kodak EasyShare software CD and the photo printer firmware the software that runs on the photo printer Visit www kodak com go photoprinters Additional care and maintenance Do not allow chemicals such...

Page 39: ...defects in both materials and workmanship for one year from the date of purchase Retain the original dated sales receipt Proof of the date of purchase will be required with any request for warranty repair Limited warranty coverage This limited warranty will be honored only within the geographical location that Kodak digital cameras and accessories were purchased Kodak will REPAIR or REPLACE Kodak ...

Page 40: ... failure to use items supplied by Kodak such as adapters and cables or claims made after the duration of this warranty Kodak makes no other express or implied warranty for this product In the event that the exclusion of any implied warranty is ineffective under the law the duration of the implied warranty will be one year from the purchase date The option of replacement is Kodak s only obligation ...

Page 41: ...ak warranty is communicated to the purchaser in writing by a Kodak company no warranty or liability exists beyond any minimum requirements imposed by law even though defect damage or loss may be by negligence or other act Regulatory information FCC compliance and advisory This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC ...

Page 42: ...sult the dealer or an experienced radio TV technician for additional suggestions Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation o...

Page 43: ...ith photo printer 19 cartridge See color cartridge color cartridge door ii 3 handling storing 3 installing removing 3 light i 27 color automatic correction of 15 computer connecting photo printer to 13 installing software 10 printing from 13 system requirements 10 uninstalling software 12 connecting photo printer to computer 13 PictBridge compatible camera 8 power 2 connector power DC in ii 2 USB ...

Page 44: ...per i 28 status 26 M Macintosh OS installing software on 10 system requirements 10 uninstalling software 12 maintenance general 17 32 handling storing cartridge 3 handling storing paper 4 paper feed roller 18 O on off button light i 2 P paper feed roller cleaning 18 handling storing 4 9 light i 28 loading 5 removing perforated tabs 9 slot ii paper tray i door i installing removing 6 PictBridge com...

Page 45: ...n compliance 36 FCC compliance 35 requirements system 10 S safety 32 service and support 30 setup color cartridge 3 loading paper 5 location for photo printer 1 paper tray 6 slot paper path ii software help 29 installing 10 Kodak EasyShare printing with 14 printing from applications 14 system requirements 10 uninstalling 12 upgrading 29 32 specifications 31 status lights 26 supplies accessories or...

Page 46: ...ftware 12 upgrading software firmware 29 32 URLs Kodak web sites 29 USB cable 8 13 connector from device 8 connector to computer ii 13 V vents cooling ii W warranty 33 Windows OS installing software on 10 system requirements 10 uninstalling software 12 ...

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