44
www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Picture quality problems
If...
Try one or more of the following
Computer does not
communicate with
the camera
■
Insert a charged battery (
page 1
).
■
Turn on the camera.
■
Make sure proper USB cable is securely connected on camera and
computer port (
page 16
). (If using an EasyShare dock, check all
cable connections. Make sure the camera is seated on the dock.)
■
Make sure the EasyShare software is installed (
page 15
).
Pictures do not
transfer to computer
■
Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting (NTSC or PAL,
page 32
).
■
Make sure the external device settings are correct (see the device’s
user’s guide).
If...
Try one or more of the following
Picture is too dark
or underexposed
■
Reposition camera for more available light.
■
Use Fill flash (
page 26
) or change your position so light is not behind
the subject.
■
Move so that the distance between you and the subject is within the
effective flash range (
page 9
).
■
To automatically set exposure and focus, press the Shutter button
halfway
. When the Ready light glows green, press the Shutter
button
completely down
to take the picture.
■
Adjust the exposure compensation (
page 29
).
