38
www.kodak.com/go/support
Troubleshooting
Camera/computer communications
Ready light glows
steady red.
■
Transfer pictures to the computer (
page 12
), delete pictures from the
camera (
page 10
), switch image storage locations (
page 23
), or insert
a card with available memory (
page 3
).
■
Wait. Resume picture taking when the light turns green.
■
Change the image storage location to internal memory (
page 23
), or
use a different card.
Ready light glows
steady green.
■
Camera is operating normally.
If...
Try one or more of the following
The computer does
not communicate
with the camera.
■
Visit
www.kodak.com/go/c533support
or
www.kodak.com/go/c503support
.
■
Turn on the camera (
page 2
).
■
Install new batteries (
page 1
) or charge rechargeable batteries.
■
See the Power Management section of the laptop user’s guide to
disable this feature.
■
Connect cable to camera and computer port (
page 12
).
■
Install the software (
page 11
).
■
Disconnect the USB cable. Close all open applications. Re-install the
software (
page 11
).
■
Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■
Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (
page 11
).
■
Disconnect the USB cable. Close all open applications. Re-install the
software (
page 11
).
If...
Try one or more of the following
