
11
www.kodak.com/go/support
Troubleshooting and support
Identifying error messages
Error icon and meaning
Try one or more of the following
Card/device empty
■
Insert a different card or device with pictures (
see
page 4
).
Card/device unreadable
or corrupt
File bad
■
See
page 14
for supported file formats.
Unknown error.
■
Turn off the frame, then turn it back on. If the
problem persists, contact customer support help
at
www.kodak.com/go/digitalframesupport
.