24
25
TROUBLESHOOTING
TROUBLE
POSSIBLE CAUSE AND SOLUTION
When you use your
mobile phone, you
hear a rustling
sound.
Using a mobile phone near the Kolibri system can cause
disturbances. In order to prevent disturbances, turn off
your mobile phone when near the Kolibri system, or use
it only while keeping some distance from the system.
LEDs on the Kolibri
system are lit, but
there is no sound.
Make sure the volume button is set to a medium or
maximum volume level.
Make sure the microphone or an external sound source
device is switched on.
Check whether the device (iPod, etc.) is set at a suitable
volume level.
Make sure the external sound source device is plugged
into correct outlet.
The charger is
connected to the
Kolibri system and
plugged in the
mains, but neither
red nor green LED
are lit.
Make sure you are using the original Kolibri charger.
Check the control panel of the speaker if the charger is
plugged in the correct outlet.
Check if the charger is properly connected to the electric
outlet.
There is no audible
sound or it seems
as if the sound is
cut or interrupted.
Check the microphone battery status. It might be low,
thereby causing sound interruptions.
Microphone user and Kolibri system are too far apart.
Set the Kolibri system at a place where the sound cannot
be interfered by several obstacles (walls, furniture, etc.).
Bluetooth sound source is out of range. Reduce the dis-
tance between the Bluetooth sound source or eliminate
potential obstacles.
