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WARRANTY
WARRANTY CERTIFICATE
KOBE Range Hoods (referred to herein as “we”or “us”) warrants to the original purchaser
(referred to herein as “you” or “your”) all products manufactured or supplied by us to be free
from defect in workmanship and materials as follows:
TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM
SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will, at
our sole discretion, choose to repair or replace the product free of charge that failed due to
manufacturing defects.
It is your sole responsibility to ensure the product is readily accessible for the service
technician to perform repairs.
The service technician will not, under any circumstance,
remove, alter or modify any fixture built around and/or connected to the product to gain
access to perform repairs.
During the two-year Limited Warranty period, additional charges may apply which include but
are not limited to:
x
Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area
x
Parts shipping expenses
x
Un-installation of defective product and Installation of replacement product
ONE-YEAR LIMITED WARRANTY FOR PARTS ON KOBE BRILLIA SERIES:
For one year from the date of your original invoice from a KOBE authorized dealer, we will
provide, free of charge, parts to replace those that failed due to manufacturing defects. It is our
sole discretion to choose to repair or replace defective parts. It is your sole responsibility for all
labor costs associated with this warranty.
Warranty Exclusions:
This warranty does not cover, including but not limited to the following:
a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use,
outdoor use and multi-family use.
h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement
product.
