24
TROUBLESHOOTING
WARNING
• Always remove the battery pack(s) when servicing or transporting the snow blower. Always
protect your hands by wearing gloves when performing any maintenance on the snow
blower auger or scraper bar.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Handlebar
assembly does not
stay in position.
Handlebar assembly lock
knobs are not properly
secured.
Make sure that the lock knobs are fully
tightened.
Snow blower is not
starting.
1. Battery pack(s) charge
is low.
1. Charge the battery pack(s).
2. Safety button is not
depressed.
2. Press the safety button and then
squeeze the bail switch.
3. Motor overload or battery
pack(s) overheating –
the snow blower has
stopped working in
order to protect internal
circuits.
3. Clear the snow or ice stuck in the
auger and deck. Wait for the tool/
battery pack(s) to cool down, remove
and reinstall the battery pack(s), and
restart the snow blower.
The motor is on, but
the auger does not
turn.
The drive belt is worn or
broken.
Replace the drive belt following the
chapter “
Replacing the Drive Belt
” in
this manual.
The snow blower
leaves a layer of
snow on the ground
after passing.
The scraper bar is worn.
Replace the scraper following the
section “
Replacing the Scraper Bar
” in
this manual.
The safety button
is insensitive to the
first depressing
The internal self-checking
process causes a slight
delay in the first keystroke
response.
Depress the safety button and hold
for more than 0.3 second, pull the bail
switch to meet the handlebar.
The LED light
button is insensitive
to the first pressing.
The internal self-checking
process causes a slight
delay in the first keystroke
response.
Press the LED light button and hold for
more than 0.3 second.