![background image](http://html1.mh-extra.com/html/knowink/poll-book/poll-book_set-up-and-advanced-functions-manual_1980983009.webp)
TROUBLESHOOTING
POLL PAD SCREEN IS
UNRESPONSIVE
❶
Unplug unit from power source (electrical outlet, battery, etc.)
If the Poll Pad screen is unresponsive, perform the
following steps:
❷
Hold down the Sleep/Wake and Home buttons
simultaneously
❸
Release both buttons once the Apple logo displays on screen
❹
After application launches, return to previous activity.
Connected
Con
N
n
o
e
t
cted
NOT PRINTING / STOPS PRINTING
❶
Make sure the printer is turned
‘
ON.
’
❷
Confirm the printer is plugged into outlet and cords are
securely connected.
❸
Check paper is installed correctly.
❹
Confirm connection with Poll Pad (green icon).
CHANGING PAPER
❶
Open printer
❷
Reload paper with the paper flap toward
you, feeding from the bottom/underneath roll.
❸
Close and Print Test Certificate
8